Virginia Alber-Glanstaetten, group director of planning at Huge, has returned with her monthly column for this here site, this time discussing why “digital is the perfect agent to demonstrate relevance to your customers.” With nods to everything from the Gecko to Netflix in tow, we’ll let her take it away from here.
Last week, Geico muscled past Mayhem to take the #2 spot in the highly competitive insurance marketplace. This maneuver was executed with the help of a boat-load of ad dollars, ensuring all of America now knows how happy people are when they save hundreds of dollars by switching to Geico: happier than a camel on humpday, happier than Dracula at a blood drive, and definitely happier than Paul Revere with a cell phone.
The nature of free markets is inherently challenging—and companies are always fighting to stay front and center with their audiences. For most companies, gunning for brand preference is a tough task; it stresses margins, profitability, and generally you’re fighting neck and neck with little to differentiate you from your closest competition. And—let’s face it—while we all dream of it, it’s rare to have Warren Buffet’s substantial backing as you aim for the top of the ladder. In a race to be the preferred insurance brand, Geico has taken on a tough and expensive task of implementing clever, traditional advertising that’s simultaneously memorable for its humor while highlighting value. With their deep pockets, Geico is in an enviable position in terms of budget (and now preferred standing).