American Motors
Job Title: Commercial Truck Service Writer
Location:
Commerce City, CO Company:
American Truck Centers Job Type:
Full-Time
$25 to $30 per hour depending on experience
About Us: American Truck Centers in Commerce City, CO is a leading commercial truck dealership known for dependable sales, service, and support. We specialize in helping truckers and fleet owners keep their vehicles running smoothly with fast, honest, and expert service. We're currently seeking a
Commercial Truck Service Writer
to join our growing team and help deliver top-tier customer support.
Job Summary: As a
Service Writer , you'll be the first point of contact for service customers. You'll help schedule repairs, write up service orders, and communicate between the customer and our service technicians to make sure jobs are completed accurately and on time.
Key Responsibilities:
Greet customers and assess their service needs
Open repair orders and gather all necessary vehicle and customer information
Coordinate with technicians to ensure proper diagnostics and repair timelines
Keep customers informed of repair status and estimated completion times
Review completed work with customers and close out service tickets
Handle warranty claims and coordinate parts needs with the parts department
Maintain clear and accurate service records
Qualifications:
Prior experience as a service writer or service advisor in the commercial truck, diesel, or heavy-duty equipment industry preferred
Basic knowledge of diesel truck systems and common repairs
Excellent communication and customer service skills
Strong organizational skills and attention to detail
Comfortable using service software and computer systems
Valid driver’s license
What We Offer:
Competitive pay based on experience
Health, dental, and vision insurance
401(k) with company match
Paid time off and holidays
A supportive team environment with room for growth
Location: American Truck Centers 6875 E 54th Pl, Commerce City, CO 80022
Commerce City, CO Company:
American Truck Centers Job Type:
Full-Time
$25 to $30 per hour depending on experience
About Us: American Truck Centers in Commerce City, CO is a leading commercial truck dealership known for dependable sales, service, and support. We specialize in helping truckers and fleet owners keep their vehicles running smoothly with fast, honest, and expert service. We're currently seeking a
Commercial Truck Service Writer
to join our growing team and help deliver top-tier customer support.
Job Summary: As a
Service Writer , you'll be the first point of contact for service customers. You'll help schedule repairs, write up service orders, and communicate between the customer and our service technicians to make sure jobs are completed accurately and on time.
Key Responsibilities:
Greet customers and assess their service needs
Open repair orders and gather all necessary vehicle and customer information
Coordinate with technicians to ensure proper diagnostics and repair timelines
Keep customers informed of repair status and estimated completion times
Review completed work with customers and close out service tickets
Handle warranty claims and coordinate parts needs with the parts department
Maintain clear and accurate service records
Qualifications:
Prior experience as a service writer or service advisor in the commercial truck, diesel, or heavy-duty equipment industry preferred
Basic knowledge of diesel truck systems and common repairs
Excellent communication and customer service skills
Strong organizational skills and attention to detail
Comfortable using service software and computer systems
Valid driver’s license
What We Offer:
Competitive pay based on experience
Health, dental, and vision insurance
401(k) with company match
Paid time off and holidays
A supportive team environment with room for growth
Location: American Truck Centers 6875 E 54th Pl, Commerce City, CO 80022