MORTGAGE CLOSING COORDINATOR - MORTGAGE PRODUCTION - FIRSTBANK PR Job at First B

MORTGAGE CLOSING COORDINATOR

MORTGAGE PRODUCTION

FIRSTBANK PR

Our Company

At FirstBank PR, we strive to be a trusted advisor to our clients. Our employees are the key to delivering excellence in personalized customer service. With over 3,100 employees across Puerto Rico, the Virgin Islands, and Florida, we are proud of our team that continually exceeds client expectations.

Do you have a passion for helping customers, building relationships, and delivering extraordinary service? If yes, FirstBank is the right place for you.

Overview:

The Mortgage Closing Coordinator oversees and coordinates all aspects of the mortgage closing process to ensure smooth, timely, and compliant transactions. Responsibilities include preparing closing numbers, meeting all closing conditions, and disclosing the closing disclosure per regulatory requirements. The role requires attention to detail and analytical skills, as errors may lead to financial loss. The coordinator facilitates communication among all parties involved, including sellers, buyers, realtors, and stakeholders, to ensure successful loan closings.

Responsibilities:

1. Prepare and send all disclosures and redisclosures throughout the closing process, in accordance with policies, procedures, regulations (e.g., TILA-RESPA), and guidelines.
2. Review and verify the accuracy of loan costs, insurance escrow, taxes, title search, legal review, and invoices before preparing the closing disclosure. Ensure timely redisclosure if new information arises.
3. Communicate closing numbers with sellers, buyers, realtors, and stakeholders to ensure clarity and agreement, providing excellent customer experience.
4. Perform quality reviews before closing to ensure compliance with procedures, regulations, and guidelines, and that all closing conditions are met.
5. Prepare the closing package and coordinate the disbursement of checks to accounting.
6. Perform other duties as assigned, noting that responsibilities may change or new ones may be added at any time.

Qualifications:

Education:

Bachelor's Degree in Business Administration or a related field, or equivalent experience.

Knowledge and Experience:

• Two to three years of relevant experience in Mortgage.
• Two to three years of relevant experience in Mortgage Closing.
• Experience in audits and quality review of files.

Competencies:

• Provide excellent service to internal and external customers.
• Establish and maintain professional contacts to enhance FirstBank services.
• Communicate clearly and effectively, understanding others.
• Understand organizational policies, practices, and trends.
• Identify problems and analyze to find solutions.
• Take initiative and responsibility for goals, outcomes, and deadlines.
• Uphold the organization's vision and values daily.
• Provide leadership to help teams achieve goals cooperatively.

The above describes the general nature of the work. Responsibilities, duties, and skills may evolve. The reporting structure may also change.

Equal Employment Opportunity Employer

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