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Hogarth is the Global Content Production Company. Part of WPP, Hogarth partners with one in every two of the worlds top 100 brands including Coca-Cola, Ford, Rolex, Nestl, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivaled ability to deliver relevant, engaging, and measurable content across all channels and media - both established and emerging. The number of channels at our fingertips; the need for speed; and the drive for mass personalisation, all mean that brands need different solutions. Our global team of over 7,500 craft and technology experts brings together creative, production and innovation to help clients navigate this exciting and ever-changing world of todays content experience.
WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. Working at WPP means being part of a global network of more than 100,000 talented people dedicated to doing extraordinary work for our clients. We operate in over 100 countries, with corporate headquarters in New York, London and Singapore. WPP is a world leader in marketing services, with deep AI, data and technology capabilities, global presence and unrivalled creative talent. Our clients include many of the biggest companies and advertisers in the world, including approximately 300 of the Fortune Global 500. Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.
A Hybrid working model
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why weve adopted a hybrid approach, with teams in the office around three days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
What does a Senior Content Manager do at Hogarth?
The Content Management organization at Hogarth is responsible for publishing creative assets, experiences, and critical digital content to our client websites and other platforms across the globe. A Senior Content Manager reports to the Senior Manager, Interactive Content Management and manages a team that works closely with both the Content Management organization and external teams to ensure all client interactive deliverables are completed accurately and on time. This includes ownership of the content management and publishing operations in support of our clients product launches and other digital marketing programs, including setting up and managing page structure and content in a CMS (content management system).
Core responsibilities of a Senior Content Manager include managing team resources and performance, day-to-day content management tasks, cross-functional collaboration across the Marcom organization, leading projects or initiatives from the content management perspective, and maintaining full knowledge of an ever-changing set of tools and
processes. (Note: This is a role focused on top-quality content production and publishing, with strong experience in managing a team and optimizing processes and productivity. It is not a content creation, design, or marketing job.)
Key responsibilities:
- Own day-to-day content management operations and tasks in support of product launches, other marketing initiatives, and regular page maintenance
- Ensure the quality of deliverables to client
- Collaborate cross-functionally and proactively with internal and external teams
- High attention to communication standards
- Work with developer teams to plan page structures and agree upon project approaches
- Lead multiple projects with the support of the team
- Manage a team of Content Managers and other individual contributors across multiple projects, taking responsibility for meeting deadlines, driving quality and accuracy, estimating project resourcing, and overall performance of the team
- Actively balance the work of multiple projects, assignments, and launches in a fast-paced, ever-evolving work environment
- Build strong partnerships and increase satisfaction with our client by providing support, intelligent recommendations, and operational efficiencies.
- Work within the content management org to improve documentation and training
- Maintain complete understanding of the complexities of CMS and other internal tools
- Troubleshoot system issues as a part of the first line of defense
- Contribute to the evolution of internal platforms and processes by providing feedback on toolsets, UI, best practices, and workflow optimization
- A Bachelors degree or higher; preferably with a focus on marketing, design, or communication
- 5+ years experience working on web production teams
- 2+ years team and people management experience
- Experience with localization and managing content for a global audience, using a CMS
- Deep knowledge of how content management and other related system processes work
- Experience working with a git client application (Tower, SourceTree, etc.) a plus
- Knowledge of HTML, XML, JSON, and enterprise CMS
- Record of troubleshooting and diagnosing CMS issues, and communicating those issues to both technical and non-technical personnel
- Demonstrated success in business process improvement and re-engineering
- Demonstrated experience in assessing and optimizing team resources and time commitments, with an eye to increasing productivity and reducing costs
- Proven ability to manage ambiguity effectively
- Experience creating/managing internal tools a plus
- Excellent communication skills, and a demonstrated ability to work with others in an unpredictable environment
- Flexible personality and schedule to deal with rapidly-changing, time-constrained launch schedules
- High degree of ownership and accountability
- Excellent communication, collaboration, and diplomacy skills
- Must be a self starter and have a positive, energetic approach
- Ability to balance multiple projects or assignments
- Highly detail-oriented, organized, and patient
- Experience working with offshore teams
Pay Range
$65/hr- $89/hr
Our Hogarth Values:
Hands on
No egos here. Just a shared drive to roll up our sleeves and make great things happen. Every project--big or small, gets our full energy because we believe in doing things right. Every single time. It's how we deliver real results without cutting corners.
Honesty
We are real and authentic with each other and in our work. Honest, direct communication builds the trust we need to collaborate, grow, and make meaningful things together. Its not always easy but its always worth it.
Heart & Soul
We bring heart to everything we make. Passion, pride and relentless drive push us beyond good enough because we care deeply about our craft, and were always chasing better. We love what we do, and it shows.
Happy Family
Creating a space where everyone feels valued--even when opinions differ, makes this a supportive and inclusive environment for our people. We embrace our differences, celebrate our wins together, and never lose our sense of humor.
Hungry
Curiosity keeps us hungry. We question, experiment, and always seek out what's next. We never settle, and we never stop learning.
Inclusion and Impact
WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
Please contact careers@hogarth.com if you need the job advert or form in another format.
Data
We rely on legitimate interest as a legal basis for processing personal information under the GDPR for purposes of recruitment and applications for employment.
When you click the "Submit Application" button at the bottom of this page, this will send all the information you have added to Hogarth WW. Before you do this, we think it's a good idea to read through our Privacy statement. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.
Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Full-time
Job function
Job function
Advertising, Production, and Marketing-
Industries
Media Production, Broadcast Media Production and Distribution, and Advertising Services
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