Zachary Piper Solutions is hiring: Radio Systems Technician in Baltimore
Zachary Piper Solutions, Baltimore, MD, United States, 21276
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Zachary Piper Solutions is seeking a Radio Systems Technician in Baltimore, MD
Responsibilities of the Radio Systems Technician include:
- Installing, programming , and maintaining complex communication equipment to get customers up and running. (Two-Way Radios, Land Mobile Radios, P25 Trunking Systems, MOTOTRBO, etc.)
- Fixing the system if things go wrong and bringing communications back online to public safety, hospitals, and other mission-critical customers.
- Designing and upgrading customer systems to the latest technologies and solutions.
- Supporting and executing customer Functional Acceptance Test Plans (FATP), performing/documenting results of site surveys and assessments per defined customer requirements in pre-sales delivery and post-installation.
- Focusing on system optimization and complex troubleshooting, and mentors/training team on new technologies and equipment.
- Partnering with customers and sales teams to prepare quotes, bids, and schedules for completing installation/repair tasks.
- Assisting and collaborating well with team, Service Manager, and customer.
- Demonstrating a willingness to learn and be mentored on a new technology in communications and equipment.
- Completing assigned tickets properly and on time.
- Making minor modifications to electronic circuitry per customer request and/or deploying factory software/firmware updates.
- Building and maintaining positive customer relationships and driving service business growth and profitability as a main customer interface.
- Leading continuous improvement efforts and effectively managing change.
- Serving in an on-call rotation and providing 27/7 technical support.
- Minimum 4 years of technical service and installation experience.
- Proven track record of successfully executing and overseeing all phases of technical installation, service, maintenance, and programming.
- Expert ability to diagnose, troubleshoot, repair, and maintain the operation of complex radio systems/communications centers and other wireless systems/equipment. (Two-Way Radios, Land Mobile Radios, P25 Trunking Systems, MOTOTRBO, etc.)
- Salary: $30-$40/HR **Depending on Experience and Education Level**
- Comprehensive Benefits: Medical, Dental, Vision, 401K, PTO, Sick Leave as required by law, and Holidays
Keywords: Radio, Motorola, P25, Trunking, Troublehoot, installation, SRX, APX, Land mobile radios, implementation, maryland
Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Full-time
Job function
Job function
Engineering and Information TechnologyIndustries
IT Services and IT Consulting
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