Amtex Systems Inc. is hiring: Technical Writer in New York

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Location: Midtown, NYC or Troy, MI(Hybrid)

Duration: 12 Months

Responsibilities:

• Documentation Development: Create, maintain, and update documentation including security policies, risk control procedures, process flows, technical manuals, configuration guides, and compliance materials.
• Collaboration: Work closely with subject matter experts (SMEs) across IT Security, Risk, Audit, Compliance, and Engineering to gather and validate technical content.
• Process Mapping: Translate technical workflows and business processes into diagrams, SOPs, and reference materials.
• Standards & Compliance: Ensure all documentation complies with internal standards, regulatory requirements, and audit expectations.
• User-Facing Content: Develop help guides, FAQs, onboarding materials, and knowledge base articles for internal users and stakeholders.
• Version Control & Publishing: Manage revisions, approvals, and secure publishing using document management tools and platforms.
• Dashboards & Visual Aids: Support creation of visual aids such as Power BI charts or Excel-based KPIs to enhance understanding of security metrics and risk posture.

Qualifications:

• Education: Bachelor's degree in Technical Communication, Information Systems, Cybersecurity, English, or a related field.
• Experience: Minimum 5–7 years of experience in technical writing, preferably in financial services, IT security, or risk/compliance environments.
• Knowledge: Familiarity with regulatory frameworks and industry standards such as NIST, GLBA, SOX, and security domains (e.g., DLP, vulnerability management).
• Tools: Proficiency with Microsoft Office, Visio, SharePoint, and familiarity with Power BI or similar tools.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

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