Adecco
Adecco Creative and Marketing is searching for an Experience Strategy Manager for an American retail corporation based in Boston, MA.
Position Overview:
As the
Experience Strategy Manager , you will lead initiatives that bring our front store format vision to life—creating engaging, customer-centered physical experiences that resonate with our healthcare mission. You’ll be responsible for end-to-end delivery of experience strategies, creative briefing, and performance measurement to ensure continuous innovation and improvement. Key Responsibilities: End-to-End Project Delivery: Lead the implementation of customer-focused physical format experience strategies and pilots. Utilize proven best practices while identifying and testing new tactics to meet business and customer goals. Creative Brief Development: Own the creative briefing process to ensure alignment with strategy. Gather and deliver impactful feedback to creative partners that enhances the customer experience through every initiative. Measurement & Optimization: Develop robust measurement plans to evaluate the success of experience programs. Leverage key insights and data to refine tactics and continuously evolve our approach. Qualifications: Minimum of 5 years of experience in customer experience, service design, marketing strategy, or related fields. Strong background in leading cross-functional projects from concept through execution. Excellent skills in translating business goals into creative strategies and actionable briefs. Experience with performance measurement and applying insights to drive continuous improvement. Collaborative and results-driven mindset with a passion for transforming the retail healthcare experience. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Contract Job function
Job function Marketing Industries Retail Health and Personal Care Products Referrals increase your chances of interviewing at Adecco by 2x Get notified about new Marketing Strategist jobs in
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Experience Strategy Manager , you will lead initiatives that bring our front store format vision to life—creating engaging, customer-centered physical experiences that resonate with our healthcare mission. You’ll be responsible for end-to-end delivery of experience strategies, creative briefing, and performance measurement to ensure continuous innovation and improvement. Key Responsibilities: End-to-End Project Delivery: Lead the implementation of customer-focused physical format experience strategies and pilots. Utilize proven best practices while identifying and testing new tactics to meet business and customer goals. Creative Brief Development: Own the creative briefing process to ensure alignment with strategy. Gather and deliver impactful feedback to creative partners that enhances the customer experience through every initiative. Measurement & Optimization: Develop robust measurement plans to evaluate the success of experience programs. Leverage key insights and data to refine tactics and continuously evolve our approach. Qualifications: Minimum of 5 years of experience in customer experience, service design, marketing strategy, or related fields. Strong background in leading cross-functional projects from concept through execution. Excellent skills in translating business goals into creative strategies and actionable briefs. Experience with performance measurement and applying insights to drive continuous improvement. Collaborative and results-driven mindset with a passion for transforming the retail healthcare experience. Seniority level
Seniority level Mid-Senior level Employment type
Employment type Contract Job function
Job function Marketing Industries Retail Health and Personal Care Products Referrals increase your chances of interviewing at Adecco by 2x Get notified about new Marketing Strategist jobs in
Boston, MA . Boston, MA $160,000.00-$225,000.00 3 days ago Marketing Program Manager - Professional Services
Newton, MA $80,000.00-$90,000.00 1 hour ago Senior Performance Marketing Strategist, Growth
Boston, MA $55,000.00-$90,000.00 2 weeks ago Product Marketing - Associate Manager/Manager
Product Marketing - Associate Manager/Manager
Senior Lifecycle Marketing Manager - Partner Monetization
Boston, MA $75,000.00-$175,000.00 1 hour ago Marketing Operations - Manager / Senior Manager
Product Marketing Manager, Life Sciences & Research
Boston, MA $150,000.00-$180,000.00 2 weeks ago Marketing Operations - Manager / Senior Manager
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr