Automotive Service Writer Job at Midas IRVING 5287 in Chicago

Automotive Service Writer

We are seeking Automotive Service Writers/Customer Experience Managers to oversee service department activities at a retail store specializing in tires, automotive parts, and mechanical services. This role serves as a developmental step towards becoming a Store Manager. Midas is dedicated to training and promoting from within.

Responsibilities

• Follow up with customers regarding requested services and estimated completion times
• Conduct comprehensive vehicle inspections and make repair recommendations, create computerized repair orders, and source parts
• Discuss pricing estimates with customers and promote shop service specials
• Align with company vision, purpose, core values, and employee creed
• Collaborate effectively as part of a team
• Oversee technicians in inspections, diagnostics, and repairs of domestic, European, and Asian vehicles and light trucks
• Maintain inventory counts
• Ensure cleanliness and organization, including adherence to COVID-19 safety protocols
• Perform other duties as assigned

Qualifications

• At least 2 years of store or service experience
• Basic automotive knowledge
• Leadership skills
• Flexibility to work retail hours, including weekends, evenings, and holidays
• Valid driver’s license

Join Our Team

As a leading automotive service provider, Midas is committed to career development and community engagement. We handle everything from tires to brakes and oil changes, offering endless opportunities for growth and expertise.

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My career began as an entry-level Oil Changer, and within 2.5 years, I became Assistant General Manager, eventually managing the northern store as General Manager.