Ursus is hiring: Audio Visual Technician in Foster City
Ursus, Foster City, CA, United States, 94420
LOCATION: On-site 5 days in Bay Area locations - Travel will be required (SF, Foster City, Fremont)
PAY RANGE: $41.00 - $51.60/hr
DURATION: 6 months
TOP 3 SKILLS:
Experience managing Zoom Rooms and relevant conferencing hardware
4+ years in a similar audio visual or IT support role
2+ years of experience running live company events streamed to multiple locations
The Audio Visual team within Client Services is responsible for all conferencing technology, digital signage, and AV services for internal company events. As an Audio Visual Technician, you will help Engineers build out new conference rooms, maintain and troubleshoot existing rooms, evaluate new solutions, and support special events. This role requires strong customer service, problem solving, and communication skills.
Responsibilities
Support all internal AV equipment, including conference room displays, cameras, microphones, speakers, controllers, and cabling
Provide production support for meetings and live streams (e.g., All Hands, Executive Meetings, Webinars)
Maintain AV support ticket queue with a focus on prioritizing urgent requests and strong follow-up
Conduct physical sweeps of conference rooms and digital signage to verify functionality
Evaluate and implement new hardware and software solutions
Troubleshoot real-time issues during live events, both in-person and remotely
Create and maintain documentation for internal team processes and user-facing support articles
Qualifications
Excellent verbal and written communication skills
4+ years in a similar audio visual or IT support role
2+ years of experience running live company events streamed to multiple locations
Ability to maneuver tight spaces and lift up to 50 pounds
Experience managing Zoom Rooms and relevant conferencing hardware
Familiarity with configuring iOS, macOS, or other meeting room controllers
Basic knowledge of networking concepts and troubleshooting connectivity issues
Basic knowledge of Windows and macOS troubleshooting, especially for conferencing and company events
White glove executive support experience preferred
BENEFITS SUMMARY: Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate or annual salary only, unless otherwise stated. In addition to base compensation, full-time roles are eligible for Medical, Dental, Vision, Commuter and 401K benefits with company matching.
IND123 #J-18808-Ljbffr