Operations Manager - Pilates Studio Job at URBAN DESIGN SPECIALISTS LLC in Los A
URBAN DESIGN SPECIALISTS LLC, Los Angeles, CA, United States, 90079
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Job Description
Operations Manager - Pilates Studio
Location: 13448 Beach Ave, Unit 1, Marina Del Rey, 90292
Employment Type: Full-Time
Compensation: $55,000-$70,000 DOE + performance-based bonuses + studio perks
Reports to: Studio Owner/Director
About Us
At BASI Pilates Marina Del Rey, we're more than just a Pilates studio - we're a vibrant, welcoming
community rooted in mindful movement, client care, and quality instruction. With 7 state-of-the-art
reformers and a passionate team of instructors and front desk staff, we're on a mission to make
every class an exceptional experience. We're looking for a driven, organized, and people-focused
Operations Manager to lead our day-to-day studio operations.
Role Overview
The Operations Manager ensures the studio runs efficiently and smoothly, creating a seamless
experience for both clients and staff. You'll be the go-to person for managing schedules, supporting
staff, handling client needs, and keeping everything on track - from inventory to instructor subs.
Key Responsibilities
Studio Operations
- Oversee daily operations, including studio opening/closing procedures
- Maintain studio cleanliness, supplies, and equipment upkeep
- Manage class schedule, instructor coverage, and booking software (e.g., Mindbody, Bookee)
- Schedule and supervise 2 front desk team members
- Support instructor team (sub coordination, communication, team meetings)
- Onboard, train, and develop staff in collaboration with the owner
- Resolve client concerns with empathy and efficiency
- Oversee intro offer performance and client retention workflows
- Ensure a consistent, high-quality front desk and studio experienceSales & Business Support
- Track and report on membership sales, renewals, and intro offer conversions
- Support marketing campaigns and community events
- Manage retail inventory and merchandise restocking
- Assist with payroll input and staff hours tracking
- Monitor studio KPIs (attendance, revenue, retention)
- Communicate studio needs and insights to ownership regularly
- 2+ years of operations, studio management, or team leadership experience (fitness/wellness
- Excellent communication and organizational skills
- Friendly, proactive, and solutions-oriented mindset
- Familiarity with Mindbody, Bookee, Mariana Tek, or similar CRM platforms
- Passion for wellness, Pilates, and team-building
- Unlimited studio classes
- Team discounts on retail
- Paid time off
- Monthly performance bonuses based on studio growth goals
Send your resume and a short note about why you're passionate about this role to:
info@basipilatesmarina.com
Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Full-time
Job function
Job function
Management and ManufacturingIndustries
Architecture and Planning
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