Lyft
At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.
Lyft is seeking a Design Program Manager for our Lyft Media and Business team. You will be the Design Program Managers across multiple product spaces (including Sales, Media, Business), responsible for the organization, processes, and community of a handful of cross-discipline design pods, working with a multitude of cross-functional partners. You will collaborate closely with leadership across these teams and also for use cases that connect in with our Rider and Driver products. In addition, you will work with the Design Ops discipline to scale practices and build community across the broader company.
Design Program Managers are strategic partners with design leads, leading and driving the design work forward. You’re passionate about design, and will help develop process and structure around projects within and around the design functions to make it as effective as possible. You will work across teams to shepherd and manage the delivery of design and customer experiences to completion. You’re a strong strategic thinker, you can execute the small tasks well, and you take a creative approach to operational challenges. You’re savvy at connecting the dots, and will be a trusted partner to cross functional peers at Lyft. You’ll be a leader and an advocate for the Design functional teams and the design process.
Responsibilities: Understand the core features and functionality of Lyft’s MLB product offerings inside out, and work with the team to help set goals and trajectory
Shape, drive and document processes and tools for effective team workflows and collaboration
Facilitate strategic conversations and sessions with cross-functional partners to level insights and inform paths forward, including design reviews and retros
Create, iterate on, or move process forward for the request and prioritization of product design team work
Support and elevate the quality of design work at a big-picture level (but also be in the weeds when needed)
Partner closely with design leadership to understand the big picture and to improve operational excellence at a larger scale than just within the day-to-day work of design teams
Use an objective bird’s eye view on projects to resolve pain points and mitigate tensions
Work directly with a multidisciplinary team of designers, researchers, and illustrators to ensure projects are scoped properly and executed on time with leader alignment
Collaborate, communicate, and negotiate with product managers, engineers, brand and marketing leads, and stakeholders at all levels across the organization
Own and drive the design project lifecycle from strategic planning, scheduling, requirements gathering, design reviews, delivery and implementation to launch
Lead planning and prioritization with cross-functional teams, balancing multiple inputs and needs
Provide up to date visibility into current projects, team utilization, project health and priorities
Experience: 4-6+ years of experience working in relevant design industry—product design and/or consultancies—or program management
Passion for user experience and design
Proven ability to manage workflows, project plans and ship high quality design
A ‘big picture’ approach in helping establish, support, and engage teams, while still managing the details
Great communication skills, written and verbal, with a diverse group of stakeholders
Attention to detail with great organizational skills
Relevant understanding and appreciation of current product design processes and systems
Comfortable with ambiguity and malleable workflows
Strong conflict resolution and negotiation skills
Resilience and equanimity in dealing with change, challenges and adversity
Proactive in seeking opportunities to improve and expand team, personal skills and experience
Nice to have: experience working with remote or dispersed teams
Benefits: Great medical, dental, and vision insurance options with additional programs available when enrolled
Mental health benefits
Family building benefits
Child care and pet benefits
401(k) plan to help save for your future
In addition to 12 observed holidays, salaried team members have discretionary paid time off, hourly team members have 15 days paid time off
18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
Subsidized commuter benefits
Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program
Lyft is an equal opportunity employer committed to an inclusive workplace that fosters belonging. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, age, genetic information, or any other basis prohibited by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state and local law.
Lyft highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office 3 days per week on Mondays, Wednesdays, and Thursdays. Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role. Your recruiter can share more information about the various in-office perks Lyft offers. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid
The expected base pay range for this position in the San Francisco area is $98,000 - $122,500. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Range is not inclusive of potential equity offering, bonus or benefits. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.
Total compensation is dependent on a variety of factors, including qualifications, experience, and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.
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In Summary: Lyft is seeking a Design Program Manager for our Lyft Media and Business team . You will be the Design Program Managers across multiple product spaces (including Sales, Media, Business), responsible for the organization, processes, and community of a handful of cross-discipline design pods . You’re passionate about design, and will help develop process and structure around projects within and around the design functions to make it as effective as possible .
En Español: En Lyft, nuestro propósito es servir y conectar. Nos proponemos lograr esto cultivando un entorno de trabajo en el que todos los miembros del equipo pertenezcan y tengan la oportunidad de prosperar. Lyft está buscando un Gerente de Programa de Diseño para nuestro equipo de Lyft Media y Negocios. Usted será el gerente del programa de diseño a través de múltiples espacios de productos (incluidas Ventas, Medios, Empresas), responsable de la organización, procesos y comunidad de un puñado de módulos de diseños interdisciplinarios, trabajando con una multitud de socios interfuncionales. Colaborará estrechamente con el liderazgo entre estos equipos y también para casos de uso que se conectan con nuestros productos Rider y Driver. Además, trabajará con las Opciones de Desarrollo para escalar y ofrecer experiencias comunitarias a lo largo de la empresa más amplia. Responsabilidades: Comprender las características principales y la funcionalidad de las ofertas de productos Lyft's MLB desde dentro, y trabajar con el equipo para ayudar a establecer objetivos y trayectoria Aceptar, impulsar y documentar procesos y herramientas para flujos de trabajo e colaboración efectivos en equipos Facilitar conversaciones estratégicas y sesiones con socios interfuncionales para nivelar conocimientos e informar caminos hacia adelante, incluidas revisiones de diseño y retrospectivas Relevar, iterar o avanzar por el proceso para la solicitud y prioridad del diseño de producto Crear creadores de equipos de trabajo y elevar la calidad del trabajo de diseños a un nivel de imagen grande activo (pero también estar en la hierba cuando sea necesario) Socorrer los desafíos con liderazgo de diseñar para comprender el panorama general y mejorar la excelencia operativa a una escala más amplia que sólo el día a día de los grupos de diseña Equipos de gestión de conflictos interdisciplinarios Utilizando habilidades personales para mitigar los problemas de conflicto Otros acuerdos ambientales Encuentistas y proporcionar información sobre los cambios verbales Los sistemas de desarrollo de proyectos deben ser diseñados y desarrollados. Los padres biológicos, adoptivos y de acogida son todos elegibles Beneficios subsidiados para viajeros Lift Pink - Los miembros del equipo Lyft tienen la oportunidad exclusiva de probar los nuevos beneficios de nuestro Programa Ridership Lyft es un empleador de igualdad de oportunidades comprometido con un lugar de trabajo inclusivo que fomente la pertenencia. Todos los solicitantes calificados recibirán consideración por empleo sin tener en cuenta su raza, color, religión, sexo, orientación sexual, identidad de género, origen nacional, estado de discapacidad, estatus veterano protegido, edad, información genética o cualquier otra base prohibida por la ley. También tenemos candidatos cualificados con antecedentes criminales consistentes con la legislación federal, estatal y local aplicable. El reclutador puede compartir más información sobre el rango salarial específico de su lugar de trabajo y otros factores durante el proceso de contratación. La compensación total depende de una variedad de factores, incluidas las calificaciones, la experiencia y la ubicación geográfica.