Assistant Community Manager Job at Stonemark in Summerville

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Basic Function:

Assists Community Manager in the day-to-day operation of the community and in managing all aspects of the property including: administration, leasing, accounting, bookkeeping, service, and resident relations.

Principle Responsibilities

The activities listed below are not all inclusive; however, they are indicative of the type of activities normally performed by the Assistant Manager. Other duties may be assigned.

Essential Functions

• Pre-qualify, show, and lease apartments.
• Acts as Community Bookkeeper; post rental payments, code and pay invoices, prepare monthly billing for each apartment, account for disbursement of petty cash, adjust delinquent accounts, settle delinquent accounts, prepare late notices, and file evictions.
• Develop marketing strategies for leasing apartments and establish goals for Leasing Associates.
• Provide superior resident services, solve day-to-day problems, and maintain good relations with residents.
• Ensure timely completion of forms and reports, including Weekly Community Overview Report, Weekly Status Report, and Monthly Report of Financial Activities.
• Enter new lease data, including lease terms, rent amount, demographic information, etc.
• Monitor Lease Expiration Report.
• Shop competition and prepare monthly Market Survey.
• Inspect vacant apartments for damages and cleanliness as per Move-In/Move-Out Procedures.
• Develop ideas for improving operations and profitability.

Approves

• Legal procedures concerning delinquent accounts.
• Monthly billing of rental accounts.
• Routine purchases authorized in the Operation Budget.
• Weekly and Monthly Activity Reports.

Develops or Reviews and Submits to Community Manager for Review and Approval:

• Payment of invoices and refunds of security deposits.
• Bad debt write-offs.
• Short and long-term marketing strategies.
• Community improvements.
• Resident requests contrary to Company policy.

Requirements

Education, Training, and Experience: Associate's degree (A. A.) or equivalent from a two-year college or technical school and/or one to three years of related experience in Payable/Receivables; or an equivalent combination of education and experience. Leasing experience, management training, and sales experience are desirable. A Real Estate license may be required in some states.

Abilities and Aptitudes: Must have excellent people skills. Must be a strong team player with good communication skills and the ability to manage time and set priorities.

Supervisory Responsibilities: Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws, including interviewing, hiring, training employees, planning, assigning, and directing work, appraising performance, rewarding, disciplining, addressing complaints, and resolving problems.

Specific Skills: Knowledge of bookkeeping, business math, accounting, management, and marketing. Must be computer literate and able to use office equipment, including typewriter and calculator.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Marketing and Sales

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