Gaia, Inc., the country’s premier conscious streaming service, is rapidly growing. Our Creative Services team is seeking a Creative Services Manager. In this role, you will work cross-functionally with internal stakeholders, including Design, Marketing, International, Events, Product, and Content teams, to ensure seamless collaboration and alignment across departments. We’re looking for an individual with hands-on experience leading complex, high-priority projects, managing timelines, and delivering results with diplomacy and precision. The ideal candidate will excel in coordinating teams, navigating challenges, and ensuring projects are completed on time and to the highest standards.
Responsibilities
Lead and manage multiple creative projects and timelines simultaneously, guiding them through all phases of the project lifecycle, including tracking dependencies.
- Partner with internal teams to proactively identify potential issues and propose effective solutions.
- Manage the assignment of projects based on designer/editor expertise, workload, and aesthetic.
- Collaboration & Stakeholder Communication:
- Work closely with stakeholders to assess initial requests, define project parameters, prioritize schedules, and ensure deliverables are completed according to established deadlines and marketing strategies.
- Communicate project timelines, status updates, and potential obstacles to stakeholders effectively.
- Guide project communication with executive leadership, ensuring clarity and alignment.
- Drive 360 company strategy by connecting departments through Airtable, ensuring alignment across all teams to ensure strategic alignment & cross-department coordination
- Workflow Efficiency & Strategy:
- Assess, recommend, and implement strategies to increase productivity and improve workflow efficiencies within the Creative Services department.
- Maintain, track, and update various operational reports, including Utilization Reports, Asset Creation Count Reporting, Production Timelines, and Asset Delivery Count Reporting.
- Manage and support the maintenance of digital asset management systems, including troubleshooting automation needs and processes.
- Project & Asset Management:
- Oversee the quality assurance (QA) process for assets and ensure their delivery to stakeholders (uploading for ingest, Admin App, Brightcove, Asset Library).
- Manage the approval process and archive proofs using Ziflow.
- Organize, manage, and track communications across multiple platforms (Outlook, Slack, Airtable, Ziflow, Google Workspace).
- Team Coordination & Onboarding:
- Support the onboarding of new Video Creative Services team members and internal stakeholders, ensuring they are familiar with departmental project management platforms, processes, and workflows.
- Schedule, lead, or attend meetings as needed for new initiatives, kick-offs, retrospectives, and problem-solving.
- Manage team Standard Operating Procedures (SOPs), ensuring consistency and efficiency across operations.
- Manage and supervise a team of one graphic designer
- Marketing / International
- Project Leadership & Management:
- Lead and manage multiple multilingual (French, German, Spanish) creative projects and timelines simultaneously, guiding them through all phases of the project lifecycle, including tracking dependencies.
- Partner with internal teams and freelancers to proactively identify potential issues and propose effective solutions.
- Manage the assignment of projects based on designer/editor expertise, workload, and aesthetic.
- Collaboration & Stakeholder Communication:
- Work closely with stakeholders to assess initial requests, define project parameters, prioritize schedules, and ensure deliverables are completed according to established deadlines and marketing strategies.
- Communicate project timelines, status updates, and potential obstacles to stakeholders effectively.
- Guide project communication with executive leadership, ensuring clarity and alignment.
- Workflow Efficiency & Strategy:
- Maintain, track, and update various operational reports, including Utilization Reports, Asset Creation Count Reporting, Production Timelines, and Asset Delivery Count Reporting.
- Manage and support the maintenance of digital asset management systems, including troubleshooting automation needs and processes.
- Project & Asset Management:
- Oversee the quality assurance (QA) process for assets and ensure their delivery to stakeholders (uploading for Impulse, ingest, Admin App, Brightcove, Asset Library).
- Manage the approval process and archive proofs using Ziflow.
- Organize, manage, and track communications across multiple platforms (Outlook, Slack, Airtable, Ziflow, Google Workspace).
- Team Coordination & Onboarding:
- Support the onboarding of new International team members, freelancers and internal stakeholders, ensuring they are familiar with departmental project management platforms, processes, and workflows.
- Schedule, lead, or attend meetings as needed for new initiatives, kick-offs, retrospectives, and problem-solving.
- Manage team Standard Operating Procedures (SOPs), ensuring consistency and efficiency across operations.
- Project Leadership & Management:
- Events
- Project Leadership & Management:
- Lead and manage multiple creative projects and timelines simultaneously, guiding them through all phases of the project lifecycle, including tracking dependencies.
- Partner with internal teams to proactively identify potential issues and propose effective solutions.
- Manage the assignment of projects based on designer/editor expertise, workload, and aesthetic.
- Collaboration & Stakeholder Communication:
- Work closely with stakeholders to assess initial requests, define project parameters, prioritize schedules, and ensure deliverables are completed according to established deadlines and marketing strategies.
- Communicate project timelines, status updates, and potential obstacles to stakeholders effectively.
- Guide project communication with executive leadership, ensuring clarity and alignment.
- Workflow Efficiency & Strategy:
- Maintain, track, and update various operational reports, including Utilization Reports, Asset Creation Count Reporting, Production Timelines, and Asset Delivery Count Reporting.
- Manage and support the maintenance of digital asset management systems, including troubleshooting automation needs and processes.
- Project & Asset Management:
- Oversee the quality assurance (QA) process for assets and ensure their delivery to stakeholders (uploading for ingest, Admin App, Brightcove, Asset Library).
- Manage the approval process and archive proofs using Ziflow.
- Organize, manage, and track communications across multiple platforms (Outlook, Slack, Airtable, Ziflow, Google Workspace).
- Team Coordination & Onboarding:
- Support the onboarding of new Creative Services team members and internal stakeholders, ensuring they are familiar with departmental project management platforms, processes, and workflows.
- Schedule, lead, or attend meetings as needed for new initiatives, kick-offs, retrospectives, and problem-solving.
- Manage team Standard Operating Procedures (SOPs), ensuring consistency and efficiency across operations.
- Manage and supervise a team of one graphic designer
- Talent & Event Management:
- Schedule and coordinate Gaia Original series talent headshots and manage the related communications.
- Oversee the management of event assets, ensuring timely delivery in both English and Spanish.
- Support GaiaSphere talent management and speaker deliverables, ensuring all content and assets are properly managed and delivered in both English and Spanish
- Project Leadership & Management:
- Reporting & Stakeholder Engagement:
- Provide monthly operational updates to stakeholders and executive leadership, offering insights on progress, challenges, and next steps.
- Ensure smooth execution of contractors and direct reports management, including overseeing new hires, travel coordination, onboarding, and the hiring process.
- Third Party Coordination
- Collaborate with external agencies and vendors to manage and deliver creative assets for marketing campaigns, ensuring alignment with project goals, timelines, and brand / platform standards.
- Organize and streamline asset requests, feedback, and approval processes, maintaining clear communication to facilitate efficient production and timely delivery of campaign materials.
- Coordinate with the marketing team to track project progress, ensure deadlines are met, and manage the central storage of creative assets for easy access and version control.
Qualifications
· Significant experience working in production management/digital marketing/creative agency or in-house creative team.
· Proven history of leading complex projects with tight deadlines and multiple dependencies.
· Comfortable working cross-functionally with multiple partners at all levels of a corporate organization.
· Adaptable and able to change gears quickly.
· Lead scope, budget and campaign resources.
· Superb verbal and written communication skills to relay information simply and clearly to creative marketing and cross functional departments.
· Can see the big picture while also focusing on the details.
· Calm, balanced, level-headed, and collaborative in nature.
· Bilingual (Spanish, French, German) a plus.
· Extensive project management software experience (optional).
Compensation
- Range: $60000 - $80000 (USD)
More About Gaia
Gaia exists as a transformational network to empower a global conscious community.
Gaia (Nasdaq: GAIA) is a publicly traded company in Louisville, Colorado. We offer global video streaming of over 8,000 original series, shows, films, documentaries, and practices for conscious living to our members in over 190 countries. Our vast video library serves as a vessel for the community we seek to empower. We are not a subscription service that streams whatever pays our bills. Our content goes deep into select niches of Seeking Truth, Transformation, Alternative Health and Yoga channels. We often cover subjects that other media companies won’t touch.
We expect you did explore Gaia’s library of original shows, documentaries, and films. If our work on ancient wisdom, who are we, our true history, coverups, and metaphysics resonates, you might be a good fit for Gaia. We seek to hire and inspire employees who embrace our mission to empower a global conscious community, who hope their work empowers our community of inspired members, to be a catalyst of transformation. The best work we do every day is to remember our vision is “to empower the evolution of consciousness.”
The perks of working collaboratively with a team dedicated to sharing this mission include an on-site gym; a beautiful solar-powered campus, complete with hiking and running trails, community garden, and a labyrinth; and an on-site, mostly organic café that serves breakfast and lunch daily including a full-service espresso bar featuring locally roasted coffee.
Full-time employees are offered alternative and traditional medical benefits including preventative coverage; as well as dental, vision, 401K, and life insurance.
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