Blanchard Equipment Company, Inc is hiring: Service Clerk/Writer in Waynesboro

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Reports to: Service Manager or Service Location Manager

Purpose:

Assist the service manager in maintaining accurate and on-time reports and records relative to the service department’s operation within the dealership.

Responsibilities:

• Fields internal and external customer inquiries to the Service Department
• Opens work orders as directed by the Service Manager/Shop Foreman and maintains control until they a closed and invoiced
• Maintains the service library with current information (for example, files, bulletins, manuals, multi-media, etc.) under the direct supervision of the Service Manager
• Maintains Service Department filing and records
• Updates customer profiles using equipment, hours, or other information from the customer work orders
• Maintains accessories and supplies and prepares replacement orders
• May process warranty and/or product improvement claims including the computation of charges, submission, and follow up

Experience, Education, Skills and Knowledge:

• Basic knowledge of accounting practices
• Ability to use and understand desktop load applications such as Microsoft Office and internet functions
• Knowledge of office procedures
• General understanding of mechanical/technical terms is preferred
• High School Diploma or equivalent work experience

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Which of our locations are you interested in? Check all that apply.* Waynesboro, GA Statesboro, GA Swainsboro, GA Tennille, GA Louisville, GA Dublin, GA Augusta, GA Pooler, GA Orangeburg, SC Hampton, SC St. Matthews, SC St. George, SC Ridge Spring, SC Aiken, SC Newberry, SC Greenwood, SC

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