Sr UX Content Strategist Job at ByEmployers.com in Martin

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Location: This position is located at our Dublin, OH campus with hybrid flexibility.

About The Role

The UX Content Strategist will plan the content strategy for our solutions, including form of delivery, governing the usefulness and usability of content, ultimately driving the intended experience, behaviors and business goals we set to achieve. The UX Content Strategist will work closely with the product design and delivery teams to bring the vision of the solution to life.

What you'll do

• Collaborate with various teams including UX Design, Content Writing, Experience, Product Management, and Marketing to achieve organizational goals and objectives.
• Audit and assess current content and ecosystems, identifying strengths, weaknesses, gaps, inconsistencies and opportunities.
• Inform and influence information architecture, site navigation and user experience for new applications, owning content-driven site narrative and experiences.
• Develop flexible and intelligent content structures and experiences including mapping keyword-based content structures.
• Implement strategies using a mix of quantitative and qualitative data to deliver business goals.
• Work with Marketing and UX teams to create best practices, content templates, and author training manuals.
• Create and maintain product taxonomies, metadata frameworks, page-level content types/models, and content migration plans; manage an editorial calendar considering product, channels, and stakeholders.
• Design and implement content creation and governance workflows and documentation.
• Perform other duties as assigned.

What you'll bring

• 5+ years of experience leading content strategy in a professional services environment.
• Exceptional organizational skills and ability to bring structured thinking to tools and templates.
• Understanding of content creation best practices and emerging trends.
• Strong knowledge of content and design principles applied to service-based industries.
• Ability to manage multiple projects and prioritize effectively.
• Experience with interaction design, user experience principles, information architecture, and digital content ecosystems.
• Experience with user journeys, personas, and research.
• Passion for storytelling and systems thinking.
• Experience in omni-channel strategic development and healthcare industry preferred.
• Strong technical skills with Microsoft Office, Teams, Zoom, and similar tools.
• Trustworthy with confidential information.

What’s In It For You

• Competitive salary and incentives.
• Comprehensive health, vision, dental, and other benefits.
• Retirement plan with employer match.
• Paid time off, holidays, parental leave, volunteer days, and sabbaticals.
• Tuition reimbursement, certifications, and leadership development.
• Recognition as a top place to work, with a focus on diversity and sustainability.
• Modern workplace amenities and environment.

Additional Information

• Internal applicants can apply via Jobvite.
• Application process involves phone screens, assessments, interviews, and background checks.
• Quantum Health values diversity and is an equal opportunity employer.
• We maintain a tobacco-free environment.
• Details on compensation will be discussed during interviews.
• Applicants must be authorized to work in the US without sponsorship.
• We do not accept unsolicited agency resumes.

By applying, you agree to receive notifications and understand the privacy policies. For accommodations or scam reports, please follow the links provided.

Job Details

• Level: Mid-Senior level
• Type: Full-time
• Function: Marketing, PR, Writing/Editing
• Industry: Staffing and Recruiting

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