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Mezcredit Finance Limited is a unique financial institution equipped with the right skills, industrial experience, and enormous working capital to offer tailored-made and robust financial solutions to our numerous customers for sustainable business growth and profitability.
Job Description
A Marketer is responsible for prospecting, marketing, business development, and income generation in line with the key performance indicators. The Marketer acts as the interface between the finance house and the customer, nurturing mutually beneficial relationships.
Role Responsibilities
- Achieve growth within the key performance indicators: liability and risk asset generation, account opening, income generation, and e-banking product offerings.
- Evaluate the creditworthiness of customers by processing loan applications and documentation.
- Monitor active loans and enforce collection and recoveries.
- Ensure the achievement of all budget parameters.
- Develop referral networks and cross-sell products and services.
- Ensure a high level of customer satisfaction through excellent customer engagement and service delivery.
- Actively seek out new sales opportunities through cold calling, networking, and referrals.
- Expedite the resolution of complaints to maximize satisfaction and enhance the customer service experience.
- Maintain a healthy portfolio and deposit mix.
- Execute marketing strategies and develop marketing campaigns.
- Ensure compliance with all internal policies and regulatory guidelines.
- Monitor competition by gathering current marketplace information on pricing, products, etc.
- Recommend changes in products, services, and policies by evaluating results and competitive developments.
- Identify potential loan markets and develop preferred networks.
- Perform any other duties as assigned by Management.
Compulsory Requirements
- HND / B.Sc. in Social Science or related field.
- Evidence of completion or exemption from NYSC.
- Experience: 3 - 10 years of work experience.
- Previous experience in a marketing role at a Microfinance Bank or Financial Organization is an advantage.
Additional Requirements
- Skills: Demonstrated ability to communicate, present, and influence credibly and effectively at all societal levels.
- Proven ability to drive the sales process.
- Strong business sense and industry expertise.
- Basic understanding of sales principles and customer service practices.
- Friendly, helpful, confident, and engaging personality.
- Excellent communication and interpersonal skills.
- Ability to work in a goal-oriented environment and in a team.
- Strong planning, organizational, and time management skills.
- Proficient in MS Office suite.