Delta Air Lines is hiring: Technical Writer in Atlanta

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How You'll Help Us Keep Climbing (Overview & Key Responsibilities)

At Delta Air Lines, connection is at the heart of everything we do and guides our actions. We strive to welcome and care for all customers during their travels and aim to deliver an elevated experience.

The Flight Ops Technical Writer is responsible for standardizing and ensuring the quality of assigned technical, procedural, and/or policy manuals, and electronic checklists, if applicable. Responsibilities include organizing, maintaining, and communicating pilot policies and procedures, including time-critical bulletins and sensitive security information.

• The Technical Writer maintains familiarity with relevant fleet issues and produces high-quality content as directed by the Team Lead.
• Interfaces directly with Delta fleet leadership and FAA designees regarding content/manual issues.
• Translates input from subject matter experts into clear, professional, and highly readable products.
• Authors revisions for operating manuals, system description manuals, training manuals, checklists, emergency handbooks, and guides for assigned fleet(s).
• Solicits and incorporates feedback from pilots, instructors, technical professionals, and regulators for continuous improvement.
• Researches source documents, regulatory information, manufacturer directives, and internal technical documentation.
• Manages version control of manuals and documentation source control and file management.
• The role contributes to the airline's safe, on-time performance and Flight Operations objectives.
• The position reports to the Manager – Technical Writing.
• Practices safety-conscious behaviors in all processes and procedures.

What You Need To Succeed (Minimum Qualifications)

• A Bachelor's degree in a related field or equivalent experience/education is preferred, along with recent experience in aviation technical writing and desktop publishing.
• Experience as an end-user of aviation technical and operational information is desired.
• Effective communication skills, both oral and written. FAA Airframe & Powerplant and/or Private Pilot's License is a plus.
• Proficiency with common software applications and ability to learn department-specific programs.
• Customer focus, ability to meet deadlines, and manage multiple projects.
• Prioritizes safety and security of self, others, and data.
• Embraces diversity in people, thinking, and styles.
• High school diploma or equivalent; at least 18 years old and authorized to work in the US.

Preferred Qualifications

Additional qualifications that give a competitive edge.

Benefits and Perks to Help You Keep Climbing

Our culture is rooted in shared values: Care, Integrity, Resilience, Servant Leadership, and Teamwork. We offer competitive salaries, profit sharing, 401(k), paid time off, comprehensive health benefits, family care assistance, wellbeing programs, flight privileges, career development, community engagement, employee resource groups, recognition rewards, and discounts.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Marketing, Public Relations, and Writing/Editing
• Industries: Airlines and Aviation

This job posting is active and not expired.

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