Staff Content Designer Job at Intuit Inc. in Mountain View
Intuit Inc., Mountain View, CA, United States, 94039
QuickBooks seeks a Staff Content Designer to own and drive the end-to-end contentstrategy and execution for our largest and most complex business customers. Theteam is focused on providing foundational Reporting capabilities across theQuickBooks ecosystem, as well as a new Business Intelligence offerings — deliveringproactive business insights and helping with financial planning. A Staff ContentDesigner is responsible for leading content design across a complex domain; driving
strategies for voice, tone, patterns, and accessibility; and partnering with product,technical, legal, and compliance partners to create effective and engaging contentexperiences.
Responsibilities- Lead the development and implementation of content design strategies for asuite of products — specifically, Reporting and Business Intelligence
- Write clear, concise, and engaging content for a variety of audiences and purposes
- Train product designers to effectively employ generative AI writing tools in crafting effective messaging for user flows
- Support product designers in their content work, through coaching sessionsor office hours
- Coach and mentor other content designers on voice, tone, patterns, andaccessibility. Review and edit content created by other designers
- Collaborate with product managers, engineers, and other stakeholders,including marketing, to ensure that content is aligned with user needs andbusiness goals
- Conduct user research to understand user needs and preferences
- Use data to define success, support hypotheses, and understand trends,collaborating with data partners to gain insights and ensure data usability
- Contribute to roadmapping and planning, making informed decisions
- Create content prototypes and mockups to test with customers
- Present strategic and executional work at all levels of leadership, solicitingand acting on feedback received
- Stay up-to-date on the latest trends in content design and development
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Bay Area California $171,500- 232,000. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
- Bachelor's degree in English, Communications, or a related field preferred
- 7+ years of experience in content design or a related field
- Strong portfolio showing content design deliverables, including strategies
- Excellent writing and editing skills
- Experience with content strategy, information architecture, and userexperience design
- Strong understanding of design principles and best practices
- Ability to work independently and as part of a team
- Excellent communication and interpersonal skills