Job Opportunity at Paul Davis Restoration of Tidewater and Virginia Beach VA
Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.
We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.
Our Vision
To Provide Extraordinary Care While Serving People In Their Time Of Need.
Our Values
Deliver What You Promise
Respect The Individual
Have Pride In What You Do
Practice Continuous Improvement
Our Mission
To provide opportunities for great people to deliver Best in Class results
Team Qualifications (Requirements)
Desire to join a world-class team and contribute a positive attitude
Dedication to customer service
Ability to lead others from diverse backgrounds
Excellent written and verbal communication skills
IICRC Training & Designations a plus (Fire, Water, Odor, Upholstery Restoration)
Ability to adapt to change
Valid driver's license with a clean record
Have the ability to work nights/weekends and overtime, if needed
Desire to continually learn new things
Role on the Team (Job Responsibilities)
Foster an environment of collaboration and teamwork within the division and company
Self-managing and time management skills
Writing estimates per carrier guidelines for pack-outs, content cleaning, pack backs, and laundry restoration
Job schedule management and coordination
Focus and dedication to providing excellent customer service.
Assist other team members when needed and foster a positive working relationship with other departments.
Be a great representative of our brand!
Deliver thorough, proactive & direct communication with internal staff, customers, quality assurance and insurance adjusters.
Meet clients and adjusters on-site to assist in issue resolution and provide a professional opinion.
Re-inspect job sites for quality control.
Issue resolution - be the point of contact for customers if they have any questions and/or concerns and resolve those in an effective and timely manner.
Maintain inventory of clean, properly stocked, and organized trucks along with all company equipment.
Manage projects and existing crews
Supervise pack-outs and inventory/evaluation of items
Team Compensation and Benefits
Leadership Development - our company grows from the inside. If you are determined and motivated enough, ask about participation in our leadership development initiative to grow your career and explore new opportunities
Monthly cross-training opportunities to advance your career
Flex schedule - at Paul Davis we are committed to our team and their well-being. We have instituted the ability to flex hours that ensure team members get the time they need for personal matters while still being able to work full time.
Paid training
Great culture and team dynamic
Hourly pay: $16.00 to $22.00/hour based on experience and certifications
Bonus opportunities based on performance