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Hybrid: on site 2 days/week - Vienna, VA or Pensacola, FL
Description:
A Tech Writer to develop and maintain technical documentation, manuals, and guides, helping end-users and IT teams understand technical processes.
Responsibilities:
- Compile information requirements, objectives, functions, and features while gathering technical information, preparing written content, and coordinating the layout and organization of the manual.
- Demonstrated high level skill in Information Architecture and can evaluate organization structure to help improve content management.
- Interview analysts, engineers and/or other staff to obtain workflow, processes or other technical information.
- Research, analyze, develop and maintain comprehensive documentation, including user guides, API documentation, system/data flow diagrams, and technical specifications.
- Execute the planning, design, development, and implementation of technical controls, procedures, and policies related to compliance, risk, governance, and specific business-unit regulatory standards, while maintaining a strong knowledge of key platform capabilities, data governance standards and frameworks, and operating systems within the technology and analytics domain.
- Advanced skill capturing and translating technical processes and requirements into easily understood terms.
- Strong understanding of software development life cycles (SDLC), COBIT, or ITIL.
- Editing and Proofreading: Advanced/Expert. High proficiency in grammar, style, and consistency checks.
- Technical Acumen: Advanced. Understanding of software development processes, data analytics practices, and methodologies.
Key Qualifications:
- Strong writing and communication skills
- Ability to translate complex technical concepts into simple language
- Familiarity with technical documentation tools and platforms
Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Contract
Job function
Job function
Consulting
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