Technical Writer - (Hybrid) Job at Shuvel Digital in Pensacola

Greetings!

Our client, Navy Federal Credit Union, is the world's largest credit union with over 10 million members, more than $149 billion in assets, and over 23,000 employees.

They are seeking a Technical Writer - 15760 - Hybrid in Vienna, VA or Pensacola, FL. Your profile appears to be a great match for this position.

Please review the information below for clarity on the role.

Hybrid: on-site 2 days/week (HDQ - Vienna, VA or GPO Pensacola, FL)

A Technical Writer develops and maintains technical documentation, manuals, and guides to help end-users and IT teams understand technical processes.

Responsibilities include:

• Compiling information requirements, objectives, functions, and features by gathering technical information, preparing written content, and organizing the layout of manuals.
• Demonstrating high-level skills in Information Architecture and evaluating organizational structure to improve content management.
• Interviewing analysts, engineers, and staff to obtain workflow, processes, or other technical information.
• Researching, analyzing, developing, and maintaining comprehensive documentation such as user guides, API documentation, system/data flow diagrams, and technical specifications.
• Planning, designing, developing, and implementing technical controls, procedures, and policies related to compliance, risk, governance, and regulatory standards, with a strong knowledge of platform capabilities, data governance, and operating systems within the technology and analytics domain.
• Capturing and translating technical processes and requirements into understandable terms.
• Understanding software development life cycles (SDLC), COBIT, or ITIL frameworks.
• Editing and proofreading with high proficiency in grammar, style, and consistency.
• Having technical acumen, including understanding software development processes, data analytics practices, and methodologies.

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