Communications Dispatcher II

Final Filing Deadline: Continuous

Exam #24/80S21/09IE

Calling all EXPERIENCED 9-1-1 Dispatchers to join our team.

THIS IS NOT AN ENTRY LEVEL POSITION

Applicants must have current experience as a public safety dispatcher.

The Emergency Communications Department (ECD), also referred to as 9-1-1, operates the Countywide consolidated emergency communications system. The Department is the primary Public Safety Answering Point (PSAP) for the County of Monterey and provides emergency and non-emergency call answering and dispatch services.

Position Summary

The Department has a 24-seat primary center as well as a remote location with 12 seats. Central Square Enterprise CAD and a Harris Radio system are utilized. Communications Dispatcher II's are under general supervision to dispatch public safety personnel and equipment for law and fire agencies. All dispatchers answer 9-1-1 and non-emergency calls. This is the journey level class in the Emergency Communications Dispatcher series.

Responsibilities include:

• Receiving and dispatching routine and emergency radio communications.
• Operating an electronic telephone console and providing information to the public.
• Monitoring public safety channels for emergencies.
• Preparing and maintaining accurate records of all communications.
• Operating a computer inquiry terminal to obtain information on persons and vehicles.
• Coordinating personnel and equipment dispatching to emergencies.

The Successful Candidate

Will have a proven track record demonstrating the following knowledge, skills, and abilities:

Working knowledge of:

• Techniques, procedures, and methods used in the operation of a public safety communications center.
• General functions of public safety agencies.

Skills and Abilities:

• Remain calm and think clearly in emergencies.
• Interpret and apply pertinent rules and regulations.
• Communicate clearly and effectively.
• Type accurately on a computer keyboard.
• Evaluate situations and respond quickly.
• Maintain cooperative relationships.
• Perform multiple tasks simultaneously.

Experience: Approximately one year of experience performing duties comparable to the position of Communications Dispatcher I in Monterey County.

REQUIRED CONDITIONS OF EMPLOYMENT

• Willingness to work all shifts, nights, weekends, holidays, and overtime.
• Possession of a valid Class C Drivers' License.
• Successful completion of a background investigation.
• Ability to remain seated for long periods of time.

BENEFITS: The County of Monterey offers an excellent benefits package. Please visit our website to view the J-Unit Benefit Summary Sheet.

NOTES:

• Prospective employees may be required to submit to a background review.
• Employment is contingent upon acceptable documentation verifying identity.

Application and Selection Procedures

Apply On-Line at https://www.governmentjobs.com/careers/countyofmonterey

or

Hard copy applications may be obtained from and submitted during normal business hours:

Monterey County, Human Resources Department
168 W. Alisal Street, 3rd Floor Salinas, CA 93901
Email: caruccilr@countyofmonterey.gov
Phone: (831) 759-6723 Fax: (831) 775-8033

The selection process is tentative. To assess applicants' qualifications, the examination process may include an oral examination, pre-examination exercises, and/or written examination.

EQUAL OPPORTUNITY AND REASONABLE ACCOMMODATION
County of Monterey is a drug-free workplace and an equal opportunity employer. The County seeks candidates who can contribute in an environment of cultural and ethnic diversity.