Join to apply for the Senior UI/UX Designer role at Hatch
Join to apply for the Senior UI/UX Designer role at Hatch
Senior UI/UX Designer
MUST BE BASED IN THE NYC - No Relocation
- At Hatch, we’re building AI that doesn’t just assist behind the scenes; it converses with customers out in the wild. Backed by Y Combinator and top-tier investors like Bessemer and NextView, we’re scaling fast, doubling revenue year over year, and looking for A players to help us cement our place as the category leader in AI for customer engagement.
https://www.usehatchapp.com/
Senior UI/UX Designer
MUST BE BASED IN THE NYC - No Relocation
About Hatch
- At Hatch, we’re building AI that doesn’t just assist behind the scenes; it converses with customers out in the wild. Backed by Y Combinator and top-tier investors like Bessemer and NextView, we’re scaling fast, doubling revenue year over year, and looking for A players to help us cement our place as the category leader in AI for customer engagement.
- We're looking for a Senior Product Designer to join Hatch’s high-impact product and engineering team. This is a senior-level role focused on designing elegant, scalable, and developer-friendly interfaces using ShadCN UI and modern design systems. You'll work closely with engineers, product managers, and AI researchers to shape intuitive experiences across our platform and AI-powered workflows. This role reports directly to the CEO.
- Hybrid in NYC (SoHo office)
Interface Design & Systems Thinking
- Own the end-to-end design of core product experiences across web and internal tools.
- Build scalable UI systems using ShadCN and Tailwind CSS, in collaboration with front-end engineers.
- Design for developer-facing tools, AI workflows, and data-heavy interfaces that balance power and simplicity.
- Work closely with product and engineering to shape feature requirements and prioritize design investments.
- Lead the design process from early exploration through polished execution — sketches, prototypes, and handoff-ready components.
- Own and evolve our design system, ensuring consistency across Hatch's platform.
- Contribute to a scalable component library built on ShadCN that integrates seamlessly with our React + Tailwind stack.
- Drive continuous feedback loops with users through testing, interviews, and rapid iteration.
- Turn complex workflows into intuitive interfaces informed by research and behavior data.
- Advocate for design best practices across the company.
- Partner with engineering on implementation, performance, and accessibility — not just pixels.
- 6+ years of experience in product design, UX/UI, or systems design in high-growth tech environments.
- Mastery of Figma and comfort working closely with React-based component libraries like ShadCN or Chakra UI.
- Proven track record of designing interfaces for complex applications, ideally with developer or data-facing features.
- Experience working in cross-functional teams where design is a strategic partner.
- A systems-thinking mindset — you care about reusability, scalability, and clarity in your work.
- Strong communication skills and the ability to explain design rationale to both technical and non-technical partners.
- Experience designing for AI or data-driven products.
- Familiarity with Tailwind CSS, Next.js, or Radix UI.
- A personal interest in developer tools, infrastructure, or technical problem-solving.
- Design at the frontier of AI and software infrastructure — shaping the tools that power tomorrow’s workflows.
- Join a culture that values speed, trust, and technical depth across all functions.
- Work with a world-class team of engineers, product leaders, and ML practitioners who care deeply about quality and craft.
- Competitive salary and equity
- Medical, dental, and vision benefits
- 401(k) plan
- Flexible PTO
- Opportunity to build at the ground floor of a high-growth, mission-driven company
- Not offering sponsorship
- Shape the future of AI-driven customer service
- Build alongside founders and leaders who value speed, ownership, and ambition
- Solve hard problems that impact real businesses and customers
- Join a team of builders who care about great engineering, fast execution, and each other
Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Full-time
Job function
Job function
Design, Art/Creative, and Information TechnologyIndustries
Software Development
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