First Bank is hiring: PROJECT MANAGER - RISK ASSESSMENT - FIRSTBANK PR in San Ju

PROJECT MANAGER

Our Company

AtFirstBank PR, westrive to be a trusted advisor to our clients and our employees are the onesthat ensure we deliver on our promise of excellence in personalized customerservice. Our more than 3,100 employees in Puerto Rico, the Virgin Islands andFlorida share a passion for excellent customer service. We are proud of ourteam because they are continuously surpassing our client’s expectations.
Do you have a passion for helpingcustomers, building relationships, and delivering extraordinary, personalizedcustomer service? If your answer is yes, FirstBank is the number one place foryou.

A Brief Overview
Oversee the implementation of a centralized issue managementprogram to streamline risk identification and resolution at the corporatelevel. Lead the fraud taskforce to improve existing detection and mitigationstrategies within the Bank. Identify and drive transformative initiativesacross risk management to enhance organizational culture, improve efficiencies,and refine processes and procedures.

Accountable for adhering to the Bank’s BSA, AML and Officeof Foreign Asset Control (OFCA) applicable policies. Employee must followspecific unit procedures developed in compliance with the policies. Employee isalso responsible for reporting any suspicious activity and/or transactions inaccordance with the Bank’s processes and comply with any mandatory BSA, AML andOFAC training assigned.

What You’ll Need toSucceed

Centralize Issue Management

• Completedeployment of a centralized issue management process that allows for fullvisibility and enhanced accountability for corporate issues by leading theefforts of identifying, log, prioritizing, and managing issues across anorganization from a single point, ensuring consistent tracking, timelyresolution, and communication of issue status to relevant stakeholders,often utilizing a dedicated issue management system.
• Developstandardized templates, dashboards and consistent reporting tools withinthe GRC System to structure governance and procedures around best issuemanagement practices.
• Establishmetrics to measure the effectiveness of the issue management system.
  Collectdata and identify trends and patterns in the issue data to provideinsights into potential risks and areas for improvement –through the useof aggregation techniques and analysis.
• Leverageon the network of Business Control Officers to devise strategies thatassist the Centralized Issue Management Program.
• Oversee the Centralize Issue Management Model of the GRC, MRM and SOX Hub.
• Ensuretimely distribution of corporate reports to stakeholders, including seniormanagement and business units.
• Establisha feedback loop to continuously improve the reporting process and theeffectiveness of the issue management system through industry bestpractices.

Fraud Taskforce Efforts

• Defineclear objectives and goals for the taskforce to effectively combat fraudat the corporate level and across the Bank, all regions.
• Brainstorm on expanding current strategies to detect, prevent, andmitigate fraud considering existing monitoring of transactions andactivities to identify suspicious behavior at the operations andcompliance levels.
• Collaboratewith various departments, including compliance, fraud, legal, and IT, toensure a comprehensive approach to fraud management.
• Prepareand present detailed reports on fraud investigations and taskforceactivities to senior management and relevant stakeholders
• Stay current on industry best practices and incorporate them into thebank's fraud management strategies by continuously evaluating theeffectiveness of fraud prevention measures and adjust the strategy asneeded.
• Promotea culture of fraud awareness and vigilance throughout the Bank byorganizing training sessions for employees on fraud detection andprevention.

Transformations on Risk Management

• Developroadmap, detailed project plans and timelines to guide the transformationprocess in risk management practices through identification of areas forimprovement, automation, and development of efficient tools.
• Leverageon cross-functional teams to execute the transformation project andpromote clear and effective communication among members and stakeholders.

AdditionalResponsibilities

• Partnerand collaborate with Enterprise Risk Management areas and its directors tosupport issue management and transformation projects that support theadvancement of the Bank’s corporate risk assessment.
• Assistthe Internal Controls and Model Risk Management Director in presentationsto the CRO, Enterprise Risk Management
• Committee and Board of Directors bypreparing presentation drafts and supporting meeting deadlineseffectively.
  Track and monitor action items and its resolution as identified by theEnterprise Risk Management Committee.

Competencies

• Anticipateand provide service excellence to both internal and external customers.
• Establish,sustain, and foster both internal and professional contacts to build,enhance and connect to Firstbank services.
• Deliverclear, effective communication and take responsibility for understandingothers.
  Understandhow the organization works, including, current and future policies,practices, and trends.
• Identifyproblems and conduct appropriate analysis involving others to search forthe best solution.
  Takeinitiative and assume personal accountability for goals, outcomes, anddeadlines.
• Understandthe organization’s vision and uphold the values in everyday work andactions. At higher levels take long-term view and share with others thevision and the organization path ahead.
• Providedirection and leadership to help teams achieve goals and operatecooperatively.
• Demonstratecuriosity for learning and perform activities to make the most of theirskills and boost potential in self and others.
  Createa view of change as an opportunity and inspire others. Look for new waysto experiment with new ideas and approaches.
• Theability to create a positive environment and enable others to haveownership of their jobs and responsibilities.
• Atleadership levels set clear goals and expectations for excellenceperformance.

What You’ll Need

• ProjectManagement, Business Administration, Finance, Accounting, Law, or arelated field.
• Six toSeven (6-7) years of experience in Project Management, Accounting, Audit,Finance, Banking.
• Licenseand certifications: PMI (preferred)
• ElevatedDashboarding and Presentation-making Skills in English and Spanish.
• Knowledgein Banking and Risk Management.
• Strongproject management skills.
• Strongcommunication skills, both written and verbal – English and Spanish.
• Demonstratedanalytical, decision-making, and effective problem-solving skills.
• Proficienton Micro Soft Apps, Dashboarding Apps (Tableau, Power BI, other).
  
  

EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER

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