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Sr UX Content Strategist
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ByEmployers.com Location: This position is located at our Dublin, OH campus with hybrid flexibility. About The Role
The UX Content Strategist will plan the content strategy for our solutions, including form of delivery, governing the usefulness and usability of content, ultimately driving the intended experience, behaviors and business goals we set to achieve. The UX Content Strategist will work closely with the product design and delivery teams to bring the vision of the solution to life. What you'll do Collaborate with various teams including UX Design, Content Writing, Experience, Product Management, and Marketing to achieve organizational goals and objectives. Audit and assess current content and ecosystems, identifying strengths, weaknesses, gaps, inconsistencies and opportunities. Inform and influence information architecture, site navigation and user experience for new applications, owning content-driven site narrative and experiences. Develop flexible and intelligent content structures and experiences including mapping keyword-based content structures. Implement strategies using a mix of quantitative and qualitative data to deliver/achieve business goals. Work collaboratively with Marketing and UX team to create best practices protocol, content templates, and author content training manual. Create and maintain product taxonomies, metadata frameworks, page-level content types/models and content migration plans; manage an editorial calendar considering product, channels, and stakeholders. Design and implement content creation and governance workflows and documentation. All other duties as assigned.
What you'll bring
5+ years of experience leading content strategy in a professional services environment Exceptional organizational skills, with the ability to bring structured thinking to a variety of tools and templates Understanding of content creation, including best practices and emerging trends Strong understanding of content and design principles and their application in the service-based industry Ability to work on multiple projects simultaneously and prioritize workload Experience with interaction design, user experience principles, information architecture, and digital content ecosystems Experience working with user journeys, personas, and research Passion for storytelling and systems thinking Experience in omni-channel strategic development and healthcare industry preferred Strong technical skills and proficiency with Microsoft Office, Teams, Zoom, and telephony Trustworthy and capable of handling confidential information
Whats In It For You
Competitive base and incentive compensation Health, vision, dental, life insurance, legal and identity protection, and more 401(k) plan with up to 4% employer match PTO, paid holidays, parental leave, volunteer days, sabbaticals Tuition reimbursement, certifications, paid training, leadership development Acknowledged as a Best Place to Work, with a diverse, people-first culture Modern workplace amenities including casual dress, open floor plans, fitness center, and more
Additional Information
Apply internally if already a Healthcare Warrior Application process: Phone screen, assessments, interviews, background check Quantum Health values diversity and is an equal opportunity employer Maintains a tobacco-free environment Details about compensation are disclosed during the interview process Applicants must be authorized to work in the U.S. without sponsorship No unsolicited agency resumes accepted
By submitting your interest, you agree to receive text notifications about your application. Job Details Senior level Full-time Marketing, PR, Writing/Editing Staffing and Recruiting
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Sr UX Content Strategist
role at
ByEmployers.com Location: This position is located at our Dublin, OH campus with hybrid flexibility. About The Role
The UX Content Strategist will plan the content strategy for our solutions, including form of delivery, governing the usefulness and usability of content, ultimately driving the intended experience, behaviors and business goals we set to achieve. The UX Content Strategist will work closely with the product design and delivery teams to bring the vision of the solution to life. What you'll do Collaborate with various teams including UX Design, Content Writing, Experience, Product Management, and Marketing to achieve organizational goals and objectives. Audit and assess current content and ecosystems, identifying strengths, weaknesses, gaps, inconsistencies and opportunities. Inform and influence information architecture, site navigation and user experience for new applications, owning content-driven site narrative and experiences. Develop flexible and intelligent content structures and experiences including mapping keyword-based content structures. Implement strategies using a mix of quantitative and qualitative data to deliver/achieve business goals. Work collaboratively with Marketing and UX team to create best practices protocol, content templates, and author content training manual. Create and maintain product taxonomies, metadata frameworks, page-level content types/models and content migration plans; manage an editorial calendar considering product, channels, and stakeholders. Design and implement content creation and governance workflows and documentation. All other duties as assigned.
What you'll bring
5+ years of experience leading content strategy in a professional services environment Exceptional organizational skills, with the ability to bring structured thinking to a variety of tools and templates Understanding of content creation, including best practices and emerging trends Strong understanding of content and design principles and their application in the service-based industry Ability to work on multiple projects simultaneously and prioritize workload Experience with interaction design, user experience principles, information architecture, and digital content ecosystems Experience working with user journeys, personas, and research Passion for storytelling and systems thinking Experience in omni-channel strategic development and healthcare industry preferred Strong technical skills and proficiency with Microsoft Office, Teams, Zoom, and telephony Trustworthy and capable of handling confidential information
Whats In It For You
Competitive base and incentive compensation Health, vision, dental, life insurance, legal and identity protection, and more 401(k) plan with up to 4% employer match PTO, paid holidays, parental leave, volunteer days, sabbaticals Tuition reimbursement, certifications, paid training, leadership development Acknowledged as a Best Place to Work, with a diverse, people-first culture Modern workplace amenities including casual dress, open floor plans, fitness center, and more
Additional Information
Apply internally if already a Healthcare Warrior Application process: Phone screen, assessments, interviews, background check Quantum Health values diversity and is an equal opportunity employer Maintains a tobacco-free environment Details about compensation are disclosed during the interview process Applicants must be authorized to work in the U.S. without sponsorship No unsolicited agency resumes accepted
By submitting your interest, you agree to receive text notifications about your application. Job Details Senior level Full-time Marketing, PR, Writing/Editing Staffing and Recruiting
#J-18808-Ljbffr