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Global Payments Inc.

Senior UX Designer Job at Global Payments Inc. in Harlan

Global Payments Inc., Harlan, KY, United States, 40831

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Description

The Senior UX Designer orchestrates complex user journeys and crafts experiences which serve the needs of the user and business owner alike.

Description

The Senior UX Designer orchestrates complex user journeys and crafts experiences which serve the needs of the user and business owner alike.

The Senior UX Designer drives projects from concept to completion in collaboration with a Design Partner, Product Manager, Tech Lead and Product Owner. The Senior UX Designer acts as the user voice, refining concepts with key stakeholders. The Senior UX Designer is expected to create the solutions’ UX vision by following UX best practice, bolstered by User Research and to test their prototypes prior to and following all the way through delivery to ensure a high quality of output according to Global Payments’ standards.

Essential Duties

The Senior UX Designer works on projects with the potential to have an impact on our digital solutions.

The Senior UX Designer is an advocate for the user on every project ensuring we are solving the right problems. The Senior UX Designer has to understand the project objectives, user needs, and overall product strategy. The Senior UX Designer refines the concept with key stakeholders.

  • Be the user voice on all digital solutions concept (from discovery through to design and implementation)
  • Run user interviews, validate personas for concepts and define user goals
  • Create task flow, user journey and prototype UI inline with GP standards
  • Follow implementation with development team
  • Follow and contribute to the Global Payments Design System
  • Work on multiple critical project initiatives for Global Payments ecommerce proposition and product family, ensuring a unified experience for customers and business users.
  • Develop artifacts such as wireframes, process flows, flow charts, functional specifications, prototypes, sketches, storyboards, scenarios, and personas
  • Collaborate and evolve designs working with internal and external business customers
  • Work closely with Marketing, Product Management and Product Development to foster an environment of multidisciplinary collaboration and creative problem-solving
  • Keep abreast of industry and user experience trends, best practices, and technology and promote them within the team
  • Design application content supporting both desktop and mobile rendering
  • Cross-Functional Release Team (PRT) participation
  • This list is not all-inclusive as additional duties may be assigned by the supervisor.

Required Qualifications

  • 4+ years as a user experience designer for web and mobile applications
  • Contributed to multiple shipped products
  • Strong visual communication skills - ability to create sketches to present your ideas quickly and to iterate on the fly
  • Ability to create rough prototypes as well as high fidelity prototype/visual design comps using tools such as Figma or HTML/CSS
  • Strong working knowledge of Figma and associated design tools
  • Experience with user interface design patterns, interaction design and standard UCD methodologies
  • Experience with creating task flow, user journey and customer journey
  • Ability to run user test and to analyse data from user research
  • Strong attention to detail
  • Strong written and verbal communication skills with a creative mind
  • Understanding of common software project management and development practices in an agile environment
  • Proactive, dynamic and open to feedback
  • Enjoy working as a team member as well as independently
  • Knowledge of the payment industry is a plus
  • Knowledge of HTML, CSS and Javascript is a plus

Preferred Qualifications

Degree (MS/BA/BS) in Interaction / HCI, UX, Visual, Industrial, Product or Graphic Design or equivalent experience

Competencies

  • Figma
  • Interaction Design
  • Information Architecture
  • UX Writing
  • Visual Design
  • Service Design
  • Prototyping
  • User Research
  • Understanding of Quantitative Research and Analysis
  • Personas / User journeys
  • User flows
  • Design thinking techniques
  • Inclusive Design /Accessibility
  • Usability
  • Systems thinking

A Plus:

  • Adobe Suite
  • Basic HTML CSS.
  • Motion Design - Premiere, After Effects, Principle, Lottie
  • REACT, Angular and other JS framework.
  • Github,
  • Storybook
  • Branding
  • Visual communication
  • Cognitive Science & Psychology

*Applicants MUST be authorized to work in the U.S. We are unable to Sponsor or take over Sponsorship of an Employment and/or Student Visa at this time or any time in the near future for sponsorship.*If you are on OPT student visa, a student does not need sponsorship from the employer, HOWEVER, beyond the initial 12 months or additional 24 months on OPT, a student MUST still state "YES" that you will require employment visa sponsorship in the FUTURE on the application.

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Design, Art/Creative, and Information Technology

  • Industries

    Financial Services and IT Services and IT Consulting

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