Geospatial and Cloud Analytics (GCA) is looking for a VTC/VoIP Engineer to support the daily operations of secure conference and collaboration environments. This role requires hands-on experience with AV system integration, VTC call support, and the administration of UC platforms in a dynamic and security-conscious enterprise setting. The ideal candidate brings a blend of technical expertise, problem-solving ability, and outstanding customer service.
nResponsibilities:
nMaintain, support, and troubleshoot AV/VTC systems in classified and unclassified conference environments
nInstall and integrate AV equipment (monitors, projectors, microphones, speakers, control systems, cabling, etc.)
nMonitor, schedule, and support VTC sessions using Cisco TMS, CMS, CMM, and related UC platforms
nAdminister and configure VTC and UC endpoints, infrastructure, and user access
nEnsure all AV and UC system's meet DoD cybersecurity and STIG compliance requirements
nPerform firmware and software updates on codecs and AV equipment
nDeliver training and support to end users on AV and UC systems
nProvide documentation and diagrams for system configuration, wiring, and troubleshooting
nCollaborate with senior engineers on system design, upgrades, and project deployments
nRespond to outages and system issues, including after-hours support as needed
nRequirements:
n3+ years of experience in AV/VTC system support, integration, and maintenance
n2–5 years of IT experience with VTC/UC platforms in a secure enterprise environment
nStrong hands-on experience with Cisco VTC infrastructure and scheduling tools
nDoD 8570 - IAT Level II (GSEC, Security+ CE, SSCP, or CCNA-Security)
nSecret clearance is required to start, must be eligible to obtain a Top Secret with SCI-level adjudication; TS/SCI preferred
nGCA is a Small Disadvantaged Veteran Owned company supporting several government contracts. GCA is pleased to offer a competitive benefits package to all full-time employees. Below is a brief overview of our benefits package.
nCompetitive Compensation
nPaid Time off includes 10 federal holidays and 15 additional days.
nBereavement Leave
nParental Leave
nPTO Cash out
nCompany Paid STD and LTD
nLife and AD&D Insurance
nMedical, Prescription, Dental, and Vision Coverage
n401k Savings and company match
nEmployee referral program