Morgan Properties is hiring: Community Manager in Town of Cheektowaga

Idylwood, Cheektowaga, New York, United States of America

Job Description

Posted Tuesday, August 5, 2025 at 4:00 AM | Expires Wednesday, August 13, 2025 at 3:59 AM

Join Our Team as a Community Manager – Be the Heart of a Thriving Residential Community!

Are you a natural leader with a passion for service and a knack for operations? Morgan Properties is looking for a Community Manager to take charge of day-to-day operations at one of our dynamic residential communities. This is more than just property management — it’s about creating a welcoming environment where residents feel at home, and your team thrives.

What You’ll Be Doing:

As a Community Manager, you’ll be the on-site leader of your property — overseeing operations, supporting your team, and ensuring residents have an outstanding living experience. You'll manage financials, resolve resident concerns, lead leasing efforts, and partner with your Area Community Manager to deliver operational success.

Resident Experience & Community Standards

• Create a welcoming, inclusive, and supportive atmosphere for all residents
• Manage the full resident lifecycle—from application through renewal or move-out
• Lead property tours, lease signing, and move-in processes with professionalism
• Resolve resident issues with empathy and urgency, including legal or complex situations

Financial & Business Operations

• Manage resident accounts, including rent collection, deposits, and delinquencies
• Monitor leasing activity and occupancy to meet financial goals
• Support accurate financial reporting and partner with leadership on performance

Community Operations

• Lead daily property operations, including maintenance coordination and inspections
• Ensure curb appeal, cleanliness, and safety standards are consistently met
• Manage office workflow, tours, appointments, and resident service requests
• Provide direction to on-site team members, including Assistant Community Managers
• Coach and develop team performance to align with company values and service goals
• Partner with your Area Community Manager and regional departments for ongoing support
• Foster a collaborative, positive, and resident-focused team culture

What We’ll Expect from You:

Qualifications

• Minimum of 3 years of experience in property management or leasing
• Strong working knowledge of resident account management and property operations
• Excellent communication, conflict resolution, and customer service skills
• Proficiency with property management software and Microsoft Office
• Valid driver’s license required

Core Competencies

• Accountability, adaptability, and problem-solving
• Leadership and supervision
• Time management and organization
• Resident-first mindset and service excellence

What You Can Expect from Us:

We offer a competitive total rewards package designed to help you thrive professionally and personally:

Compensation & Bonus

• Base Pay: $60,000 - $66,000/year
• $300 Morgan Essentials Bonus – Paid Quarterly
• 20% Rent Discount at any Morgan Properties location
• Medical, Dental, and Vision Insurance Plans
• Life/AD&D and Disability Coverage
• 401(k) Retirement Plan with Company Match
• Education Reimbursement Program
• Employee Assistance Program
• Employee Referral Bonus – Up to $750
• Wellness Perks & Service Discount

Are you ready to lead with purpose, serve with heart, and grow with a team that values your impact?
Apply today and become a Community Manager with Morgan Properties — where your leadership shapes communities and your career flourishes.

If you are hired at Morgan Properties, your overall compensation package will also be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.

Get To Know Us:

Established in 1985 by Mitchell Morgan, Morgan Properties is a national real estate investment and management company headquartered in Conshohocken, Pennsylvania. Jonathan and Jason Morgan represent the next-generation leaders growing the platform and overseeing the business operations.

Morgan Properties and its affiliates currently own and manage a multifamily portfolio comprised of more than 360 apartment communities and over 100,000 units located in 22 states. The Company is among the three largest multifamily owners in the nation and the largest in Pennsylvania, Maryland, and New York. With over 2,500 employees, Morgan Properties prides itself on its quick decision-making capabilities, strong capital relationships, and proven operational expertise.

Idylwood, Cheektowaga, New York, United States of America