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IBM is hiring: Innovation Studio Engagement Leader in Austin

IBM, Austin, TX, United States, 78716

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Introduction

Do you consider yourself an agent for change? Are you passionate about serving clients? If so, you may be the ideal candidate to join the IBM Innovation Studio Austin team as an Engagement Leader. Through our in-person Client and Business Partner Engagements, this team delivers the three things this audience has told us they want most from IBM: (1) to be inspired by what is possible; (2) to solve problems leveraging deep expertise; and (3) to generate concrete outcomes that transform their business. Helping our clients and business partners achieve these goals is what Innovation Studio is all about, and we’re looking for enterprising team members with a keen mind and adventurous spirit to join us on this mission.

Introduction

Do you consider yourself an agent for change? Are you passionate about serving clients? If so, you may be the ideal candidate to join the IBM Innovation Studio Austin team as an Engagement Leader. Through our in-person Client and Business Partner Engagements, this team delivers the three things this audience has told us they want most from IBM: (1) to be inspired by what is possible; (2) to solve problems leveraging deep expertise; and (3) to generate concrete outcomes that transform their business. Helping our clients and business partners achieve these goals is what Innovation Studio is all about, and we’re looking for enterprising team members with a keen mind and adventurous spirit to join us on this mission.

The IBM Innovation Studio Austin will be one of IBM’s premier Innovation Studios in North America and routinely will host the CxO Suite of the top companies. The Engagement Leader is an onsite Studio-based role responsible for the end-to-end lifecycle of Client and Business Partner Engagements that generate business for IBM. Innovation Studio is an integral part of the Demand Funnel, and we’re looking for the best people with diverse skills and experiences to complement the studio team and serve as front line ambassadors for IBM.

Your Role And Responsibilities

The Innovation Studio Engagement Leader leads and facilitates client and partner engagements to identify and progress opportunities to grow business with IBM. To do this effectively, the Engagement Leader will have a well-rounded view of IBM's portfolio, be an effective listener, a proactive collaborator, and able to bring new and creative ideas to deliver impactful outcomes.

Engagement Leader responsibilities include, but are not limited to, the following:

  • Ownership and management of client and business partner engagements end-to-end, including, but not limited to: (1) building engagement team; (2) designing overall agenda and experiences; (3) engaging with SMEs on topic selection and content; (4) demonstrating solution storytelling showcases and interactive experiences; (5) framing and facilitating workshops to generate new ideas; and (6) owning follow-up actions post-engagement
  • Coordinate with Innovation Studio Experience Lead and Concierge to ensure seamless delivery of the overall client and business partner experience
  • Collaborate with Innovation Studio Solution Architect to ensure coverage of technical aspects of client and business partner engagements
  • Schedule and lead initial intake calls, SME prep sessions, retrospectives, and follow up discussions, and track results in the engagement management system
  • Collaborate with sellers and partners to further develop opportunities and plan next steps

Required Technical And Professional Expertise

  • At least two years of consulting experience in a solution delivery role (or equivalent experience in marketing/sales) with IBM products and solutions focused on Hybrid Cloud, Multicloud, AI, and infrastructure
  • At least two years of experience delivering technology topics through engaging storytelling presentations to director- level attendees across both business and IT audiences
  • At least two years of experience in framing and facilitating co-creation workshops utilizing Enterprise Design Thinking
  • Is collaborative, flexible, handles multiple priorities and works well in teams in a fast-paced environment
  • Has a quick thinking mind; fast on your feet, and able to quickly pivot with changing requirements.
  • Demonstrates a high degree of situational and emotional awareness (sensitivity to diversity, cultural differences, etc) and practices active listening

Preferred Technical And Professional Experience

  • Three or more years of consulting experience in a solution delivery role (or equivalent experience in marketing/sales) with IBM products and solutions focused on Hybrid Cloud, Multicloud, AI, and infrastructure
  • Three or more years of experience delivering technology topics through engaging storytelling presentations to director and C- level attendees across both business and IT audiences
  • Three or more years of experience in framing and facilitating co-creation workshops utilizing Enterprise Design Thinking
  • Has a quick thinking mind and able to quicky pivot with changing requirements.
  • Demonstrates a high degree of situational and emotional awareness (sensitivity to diversity, cultural differences, etc) and practices active listening
  • Experience leading working groups across a matrixed organization

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Consulting, Information Technology, and Sales

  • Industries

    IT Services and IT Consulting

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