IMA Life North America is hiring: Technical Writer in City of Tonawanda

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IMA Life North America provided pay range

This range is provided by IMA Life North America. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$55,000.00/yr - $65,000.00/yr

Direct message the job poster from IMA Life North America

IMA Group is a global leader in the development and production of automatic machines for the processing and packaging of pharmaceutical, cosmetics, food, tea and coffee products. We are constantly oriented towards innovation, thanks to significant investments in R&D and a constant dialogue with customers, the territory and local suppliers. We promote an environmentally friendly attitude towards achieving sustainable development. Our history is characterized by a constant growth, realized also with the continuous investment on the development of people and their skills. We are over 7,000 employees, 59% in Italy and 41% in the rest of the world, present in more than 80 countries.

IMA Life North America, a division of the IMA Group, specializes in aseptic processing and freeze-drying solutions for the pharmaceutical and biotechnology industries.

Part of IMA Life, it focuses on the pharmaceutical sector and delivers advanced technologies for filling, lyophilization, and isolation ensuring maximum sterility and product integrity for customers around the globe. We are looking for a Technical Writer to join our team in Tonawanda, NY.

JOB SUMMARY

As part of the Engineering Department, the Technical Writer is responsible for creating high-quality instruction manuals for custom equipment, ensuring compliance with applicable standards, customer specifications, and internal procedures.

• Create, design, and publish instruction manuals for nonstandard systems using desktop publishing tools.
• Ensure all documentation meets relevant legislation, industry standards, and customer requirements.
• Generate or scan technical illustrations for inclusion in manuals.
• Review incoming orders to assess documentation needs and plan accordingly.
• Coordinate with Production and Operations to deliver documentation in a timely manner.
• Monitor availability of clerical resources for manual assembly.
• Maintain organized records of all published manuals, including secure backup copies.
• Recommend hardware and software upgrades to improve documentation efficiency.
• Review and update existing manual specifications for accuracy and completeness.
• Produce and maintain internal company forms in accordance with ISO requirements.

SKILLS AND EXPERIENCES

• Bachelor’s degree in Engineering, Pharmacy, or Chemistry, or 10+ years of equivalent experience in technical manual creation for industrial equipment.
• Proven experience in writing technical documentation such as instruction manuals, technical specifications, and project-based technical proposals.
• Proficiency with Microsoft Office software.

WHAT WOULD MAKE YOU A GREAT FIT

• Experience using AutoCAD software.
• Ability to read and interpret electrical schematics or P&IDs.
• Familiarity with GMP and pharmaceutical regulations.

WHAT WE OFFER

• GLOBAL ENVIRONMENT: A dynamic and innovation-driven workplace, part of a multinational and multicultural group.
• DIVERSITY & INCLUSION CULTURE: Promoted through the Corporate Code of Ethics and dedicated programs.
• CONTINUOUS LEARNING: We view learning as a strategic lever for growth and motivation. We support internal training and external development initiatives.
• WELLBEING: We offer comprehensive medical, dental, vision, life and disability insurance, a 401(k) retirement plan, and tuition assistance.

IMA IS AN EQUAL OPPORTUNITY EMPLOYER.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Project Management

• Industries

  Automation Machinery Manufacturing, Industrial Machinery Manufacturing, and Machinery Manufacturing

Referrals increase your chances of interviewing at IMA Life North America by 2x

Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Tuition assistance

Disability insurance

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