Content Designer Job at Cover Genius in San Francisco

Join to apply for the Content Designer role at Cover Genius 2 days ago Be among the first 25 applicants Join to apply for the Content Designer role at Cover Genius Get AI-powered advice on this job and more exclusive features. The Company Cover Genius is a Series E insurtech that protects the global customers of the world’s largest digital companies including Booking Holdings, owner of Priceline, Kayak and Booking.com, Intuit, Uber, Hopper, Ryanair, Turkish Airlines, Descartes ShipRush, Zip and SeatGeek. We’re also available at Amazon, Flipkart, eBay, Wayfair and SE Asia’s largest company, Shopee. Our partners integrate with XCover, our award-winning insurance distribution platform, to embed protection for millions of customers worldwide each year. The Company Cover Genius is a Series E insurtech that protects the global customers of the world’s largest digital companies including Booking Holdings, owner of Priceline, Kayak and Booking.com, Intuit, Uber, Hopper, Ryanair, Turkish Airlines, Descartes ShipRush, Zip and SeatGeek. We’re also available at Amazon, Flipkart, eBay, Wayfair and SE Asia’s largest company, Shopee. Our partners integrate with XCover, our award-winning insurance distribution platform, to embed protection for millions of customers worldwide each year. Our team and products have been recognized with dozens of awards including by the Financial Times which ranked Cover Genius as the #1 fastest-growing company in APAC in 2020. Our diverse team across 20+ countries and many language groups commit itself to diverse cultural programs, in particular “CG Gives” which makes social entrepreneurs out of us all and funds development initiatives in global communities. Our People are Bold, Authentic, Purposeful and Inspired Our People are not Perfect, Traditional, Complacent or Cautious About The Role As Cover Genius continues to grow and more people choose our products to protect them, our Content Design team’s role is to craft straightforward, human experiences. Approaching design through the lens of language, you’ll leverage your expertise in user experience design, design thinking and product strategy. As a Content Designer embedded in our US Travel business, you are responsible for creating, evaluating, updating and reviewing content at all stages of the end-to-end user journey. You will own the user experience and content strategy and be comfortable using evidence, data and research to make decisions for a variety of content pieces such as new products, sales panels, help centres, our online claim experience, IVR telephone lines, chatbots as well as claim, payment and complaint emails to name a few. You’ll be expected to design and deliver product flows, new features, in-product language, content frameworks, navigation, product naming, etc. Key Responsibilities Design, write, and test clear, compelling in-product language including product flows, interface language, help materials, and taxonomies. Apply systems thinking to create extensible design patterns and audit existing experiences. Conduct content discovery and research through audits, user surveys, interviews, and workshops. Collaborate with cross-functional teams (Product, Engineering, Design, Localization, Legal, Data Science) from concept to release. Evaluate content effectiveness through analytics, A/B testing, readability and usability. Manage international stakeholder relationships, ensuring global quality standards. Create, review, configure, and proof various content types using tools such as Figma. Skills & Experience What you will bring: 4+ years' experience in Content Design, ideally within a multidisciplinary product team. Proficiency in Figma and Google Workspace. Strong portfolio demonstrating content design, content modelling, and end-to-end service design. Experience leveraging data insights for actionable UX improvements. Proven capability in conducting customer research and synthesizing insights. Technical skills in personalizing product copy and managing content at scale. Experience collaborating across multiple teams, including Product, Engineering, Design, Legal, and Localization. What you will have: Strategic thinker with attention to quality and user-centric design. Ability to quickly produce high-quality content under tight deadlines. Comfortable independently leading content strategy and execution for new products. Effective in managing multiple concurrent projects with minimal guidance. Excellent collaborator and communicator across diverse teams. Strong commitment to clarity, simplicity, and empathy in customer-focused content. Experienced in creating content suitable for global, cross-cultural audiences. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Marketing, Public Relations, and Writing/Editing Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Cover Genius by 2x Get notified about new Content Designer jobs in San Francisco, CA . San Francisco, CA $118,000.00-$167,000.00 6 days ago San Francisco, CA $245,000.00-$310,000.00 3 weeks ago San Francisco, CA $80,000.00-$130,000.00 1 month ago San Francisco, CA $120,000.00-$155,000.00 21 hours ago Visual Content Designer (Graphics + Photo) San Francisco, CA $152,000.00-$169,000.00 1 day ago X (Twitter) Content Influencer & Writer — Onsite | SF X Content Writer - AI Startup, Onsite in SF Senior UX Writer and Content Designer, Google Photos X Content Influencer & Writer - AI Startup, Onsite in SF San Francisco, CA $80.00-$85.00 2 days ago San Francisco, CA $121,000.00-$173,000.00 2 weeks ago San Francisco, CA $80.00-$85.00 2 days ago X Content Influencer & Writer – 20K+ Followers Redwood City, CA $73,000.00-$92,000.00 2 weeks ago San Francisco, CA $133,300.00-$215,600.00 1 day ago Professional Development Content Designer (AI Programs) San Francisco, CA $85,600.00-$101,650.00 2 weeks ago San Francisco, CA $144,000.00-$216,000.00 2 weeks ago San Francisco, CA $80,000.00-$150,000.00 4 days ago San Francisco, CA $80,000.00-$100,000.00 4 weeks ago San Mateo, CA $113,000.00-$161,000.00 4 days ago San Bruno, CA $129,000.00-$185,000.00 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr In Summary: The Company Cover Genius is a Series E insurtech that protects the global customers of the world’s largest digital companies including Booking Holdings, owner of Priceline, Kayak and Booking.com . As a Content Designer embedded in our US Travel business, you are responsible for creating, evaluating, updating and reviewing content at all stages of the end-to-end user journey . En Español: Join to apply for the Content Designer role at Cover Genius hace 2 días Únase a los primeros 25 solicitantes Únate a aplicar para el papel de Diseñador de Contenidos en Cover genius Obtenga asesoramiento impulsado por IA sobre este trabajo y características más exclusivas. La compañía cover genius es una serie E segurotech que protege a los clientes globales de las compañías digitales más grandes del mundo incluyendo Booking Holdings, propietario de Priceline, Kayak and Booking.com, Intuit, Uber, Hopper, Ryanair, Turkish Airlines, Descartes ShipRush, Zipkart y SeatGeek. También estamos disponibles en Amazon, Flipkart, eBay, Wayfair y SE Asias mayor empresa Shopee. Nuestros socios se integran con XCover, nuestra plataforma de distribución de seguros disponible, para integrar la protección rápida de millones de productos a nivel mundial cada año. Nuestro equipo diverso en más de 20 países y muchos grupos lingüísticos se compromete a diversos programas culturales, en particular CG Gives que nos hace emprendedores sociales de todos nosotros y financia iniciativas de desarrollo en comunidades globales. Nuestra gente es audaz, auténtica, propicia e inspirada Nuestros pueblos no son perfectos, tradicionales, complacientes o cautelosos acerca del papel Como el genio continúa creciendo y más personas escogen nuestros productos para protegerlos, nuestro equipo de diseño de contenidos tiene como función crear experiencias humanas sencillas. Al acercarse al diseño a través de la lente del lenguaje, usted aprovechará su experiencia en diseño, pensamiento de diseños y estrategia de producto. Aplicar el pensamiento sistémico para crear patrones de diseño extensibles y auditar las experiencias existentes. Realizar descubrimiento e investigación de contenido a través de auditorías, encuestas de usuarios, entrevistas y talleres. Colaborar con equipos interfuncionales (Product, Engineering, Design, Localization, Legal, Data Science) desde el concepto hasta la liberación. Evaluar la efectividad del contenido mediante análisis, pruebas A/B, legibilidad y usabilidad. Gestionar relaciones internacionales con partes interesadas, asegurando estándares globales de calidad. Crear, revisar, configurar y probar varios tipos de contenidos utilizando herramientas como Figma. Habilidades & Experiencia Lo que aportará: 4+ años de experiencia en Diseño de Contenido, idealmente dentro de un equipo multidisciplinario. Proficiencia en productos Insights y Google Workspace. Eficaz en la gestión de múltiples proyectos simultáneos con una guía mínima. Excelente colaborador y comunicador a través de equipos diversos. Un fuerte compromiso con la claridad, simplicidad y empatía en el contenido centrado en el cliente. Experiencia en crear contenido adecuado para audiencias globales e interculturales. San Francisco, CA $118,000.00-$167,000.00 Hace 6 días San Francisco , CA $245,000.00-$310,000.00 hace 3 semanas San Francisco; CA $80,000.00- $130,000.00. hace 1 mes San Francisco: CA $120,000.--$155,000.00 Hace 21 horas Diseñador de Contenidos Visuales (Graphics + Photo) San Francisco - CA $152,000.-$169,000.00 hace 1 día X (Twitter) Contento Influencer & Writer Enlace Senior SF X Content Writer - AI Startup, enlace SF UX Writer and Content Designer, Google Photos X Content Influencer& Writer