Strategic Communications Manager

Strategic Communications Manager

Grow, innovate, and generate progress: Harness your expertise to solve challenges and celebrate success! JCS Solutions has a need for a Strategic Communications Manager to support the Air Force National Capital Region (AFNCR) IT Services (ITS) program at the Pentagon. The successful candidate will assist the Government staff by responsibilities including using CRM programs and CRM tools, resolving escalated client issues, and ensuring customers are aware of new and existing company products. The position is 100% on-site at Joint Base Andrews (JBA). This position offers an excellent opportunity to be part of a high-performing team responsible for supporting a high-velocity collaborative environment, along with tremendous growth potential. If you are interested in a challenge and a great working environment, apply today!
What's in it for you:
Join a premier technology firm specializing in innovative solutions.
Be part of a collaborative, inclusive, and innovative work culture.
Enjoy tremendous growth potential in a high-performing team environment.
A robust benefits package:
Health, dental, and vision insurance
Life insurance
Short-and-long term disability
Paid time off (PTO)
401k retirement plan with employer match
Annual Professional Development Reimbursement Program
And more!
What you will do:
Develop and implement communication strategies that support 844th Communications Group (844 CG) operations and policy objectives.
Coordinate messaging across squadrons, bases, and departments to ensure consistency in internal and external communications.
Advise leadership on communication best practices and strategic messaging.
Ensure 844 CG alignment with Department of the Air Force (DAF) information technology goals by integrating communication efforts with broader military strategies.
Train personnel on effective communication techniques.
Develop and maintain a newsletter aimed at increasing visibility and best use of IT services in the Air Force National Capital Region (AFNCR)
Develop notifications to Airmen (NOTAMs) for AFNCR users to properly understand interruptions or changes to existing IT service offerings.
Develop flyers or advertisements to assist communications squadron commanders on projects or changes to existing IT services.
Comfortable in a fast-paced environment.
Technically strong and able to make quick, sound decisions.
Excellent communication and collaboration skills are a must.
What you will bring:
U.S. Citizenship
Active Secret Security Clearance.
Bachelor's degree with 5+ year of related experience.
Military or Government Experience

Familiarity with defense communication strategies, operational security, and public affairs.
Strategic Thinking

Ability to develop and execute long-term communication plans aligned with military objectives.
Digital and Social Media Proficiency

Knowledge of online communication platforms and cybersecurity considerations.
Leadership and Collaboration

Ability to coordinate messaging across departments and work with senior officials.
Strong organizational skills.
Excellent written and oral communications skills.
Experience working with federal customers.
Prior experience as a Customer Relations Manager within an Air Force or other military organization is a must.
How you will wow us:
A degree in communications, public relations, journalism, or a related field; advanced degrees can be beneficial.
Crisis Communication Expertise

Experience managing sensitive information and responding to high-pressure situations.
Media Relations

Strong understanding of press engagement, briefing protocols, and public messaging.
8+ years of military experience.
Experience working in the AFNCR.
JCS Solutions LLC (JCS) is a premier technology firm specializing in enterprise-wide capabilities including cloud and infrastructure solutions, cyber security, digital modernization, next generation technologies enablement, software solutions, and mission support services dedicated to providing the highest quality of services and solutions. JCS delivers expert management consulting and information technology (IT) solutions to federal agencies. We are a learning organization that promotes a work culture of collaboration, inclusiveness, inspiration, and innovation. JCS has been certified as a Great Place to Work four years in a row and was awarded as Washington Post's Top Places to Work for 2024. Our employees embody our core values, and we are looking for others who do too!
Customer Experience: Strive for excellence and delight our clients
Innovation: Embrace creative thinking to enable continual growth and powerful solutions
Accountability: Take ownership of and pride in our actions and service delivery
Inspire: Be inspired to be your best self and have fun in the process
Integrity: Do the right thing, the right way, every time!
Stewardship: Careful management of something entrusted to us.
Commitment to Non-Discrimination: All qualified applicants will receive consideration for employment without regard to any status protected by applicable federal, state, or local laws.