Clever Digital Marketing is hiring: Account Director, Enterprise Unit in Orlando

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Join to apply for the Senior Account Director, Enterprise Unit role at Clever Digital Marketing

Who We Are:

Clever Digital Marketing (CDM) is a performance marketing agency trusted by the largest home improvement companies across North America. We specialize in scaling client growth through full-funnel paid media strategies and deep business consulting. With no traditional sales team, CDM’s growth has been powered almost entirely by client referrals and expansion, driven by exceptional service delivery and performance.

Department: Client Services

Location: Miami, Florida

Description

Who We Are:

Clever Digital Marketing (CDM) is a performance marketing agency trusted by the largest home improvement companies across North America. We specialize in scaling client growth through full-funnel paid media strategies and deep business consulting. With no traditional sales team, CDM’s growth has been powered almost entirely by client referrals and expansion, driven by exceptional service delivery and performance.

Our Enterprise Unit partners with high-value, high-touch clients, many of whom manage marketing budgets of $500,000–$1M+ monthly. We operate as strategic advisors, integrating deeply with client teams to support not just advertising performance, but sales process improvement, customer experience, and long-term profitability.

Who We’re Looking For

We are seeking a Senior Account Director to lead and grow a portfolio of large-scale, Enterprise clients. This role goes beyond traditional account management—you will serve as a strategic growth advisor, consultant, and thought partner to executives within some of the most established home improvement businesses in North America.

You’ll be responsible for retention, upsell strategy, stakeholder engagement, and translating performance marketing data into actionable executive-level insights. This is a leadership-level role requiring a blend of strategic thinking, performance marketing fluency, cross-functional coordination, and executive communication.

Key Responsibilities

Client Leadership & Relationship Management

• Serve as the strategic lead for 3-5 Enterprise accounts ($500K+ monthly ad spend each)
• Build deep, trusted relationships with senior stakeholders (VP/C-suite level)
• Run high-impact monthly and quarterly business reviews focused on ROAS, CPL, conversion rates, and downstream sales metrics
• Translate complex performance data into clear, actionable narratives that align with client business objectives
  
  

• Own client retention and revenue growth KPIs; forecast and prevent churn risks
• Act as internal advocate for clients across CDM departments (media buying, creative, analytics)
• Proactively identify and drive upsell and cross-sell opportunities across platforms and services
  
  

• Provide ongoing strategic consultation across Paid Search, Paid Social, and CRM/email strategies
• Analyze client performance across multi-touch funnels; identify root causes of underperformance
• Collaborate with analysts to build custom reports and data stories that drive executive decision-making
  
  

• Lead cross-departmental initiatives involving media buyers, strategists, designers, and developers
• Ensure flawless execution of campaign strategies and testing roadmaps
• Escalate and resolve complex operational issues in a timely, professional manner
  
  

• Mentor junior Client Success Managers and participate in departmental knowledge-sharing
• Model leadership behaviors rooted in accountability, communication, and proactivity
• Participate in internal growth initiatives and strategic planning within the Enterprise Unit
  
  

• 6+ years in a client-facing, B2B role involving strategic account ownership
• 4+ years in a performance marketing agency environment
• 2+ years managing $500K+/month accounts and reporting directly to VP/C-suite
• Experience working directly with Paid Social (Meta) and Paid Search (Google) teams
• Proven success driving upsells, account expansion, and high retention
• Strong analytical mindset—fluent in turning media performance data into business insights
• Excellent communication skills; able to present to senior executives with clarity and confidence
• Deep curiosity, initiative, and self-direction; thrives in a fast-paced environment
• Post-secondary education required (business, marketing, or analytics preferred)
  
  

• Past experience as a media buyer or performance strategist
• Experience in home improvement, ecommerce, or lead generation industries
• Formal training or demonstrated excellence in executive storytelling
• Comfort with tools such as Google Analytics, Google Sheets, Looker, and HubSpot
• Experience working cross-functionally with technical and creative teams
  
  

• Competitive base salary + performance-based bonuses
• Flexible remote work environment with option for in-person collaboration
• Group Benefits - Health, Dental & More
• Company-provided Macbook computer
• Home Office Budget + Merch delivery to get you started
• Work Abroad Policy: Need a new working environment? Our work abroad policy supports this!
• The chance to shape and grow a high-performing Enterprise Client Success team

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Advertising Services

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