Multimedia Graphic Designer Job at Community Behavioral Health. in Philadelphia

Position Overview:

CBH is a dynamic organization dedicated to providing access to high-quality, accountable care to improve the health and mental wellness of our members. The mission of CBH Communications is to provide innovative support for our employees, members, and provider networks. The exciting growth of this department has continued to create opportunities for candidates in the field, including an opening for a Multimedia Graphic Designer to join CBH.

We’re excited to offer a new opportunity for a Multimedia Graphic Designer to join our growing Communications team. This role is ideal for a creative professional who excels in visual storytelling across digital and print media, and is passionate about making an impact through design.. If you’re a visual storyteller with a passion for mission-driven work and collaborative creativity, we encourage you to apply. Help us shape how CBH communicates and makes a difference in our community through design.

Essential Functions:

• Works with the Communications Department and subject matter experts to design and publish website content and design in a WordPress environment.
• Conceptualize, design, layout, and produce compelling on-brand, on-strategy creative content for communications projects, including print pieces, signage, emails, social media posts, blogs, newsletters, infographics, research reports, and other publications.
• Design high-impact graphics for social media platforms (Instagram, Facebook, LinkedIn, etc.) and CBH website aligned with standards and digital strategy.
• Ensure that designs effectively adhere to established brand standards and accessibility guidelines
• Stay current with design trends and emerging platforms to ensure content remains relevant and forward-thinking.

Position Requirements:

Education:

• Bachelor’s Degree in Web Design, Graphic Design, Multimedia Design, Art or related.

Work Experience:

• At least 3 years’ experience in graphic and web design with marketing, advertising or communications focus.
• The ability to handle multiple projects at once all the while being able to prioritize jobs based on required deadlines is critical.

Technical Skills:

• Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign, etc.).
• Experience with WordPress or other CMS platforms.
• Familiarity with accessibility principles and responsive web design best practices.
• Strong understanding of color theory, typography, layout design, and visual hierarchy.
• Experience preparing files for digital and print production.

Core Expectations:

Community Behavioral Health (CBH) will hold each employee accountable for the following expectations, which align with our mission, vision, and corporate code of conduct.

• Perform key responsibilities as detailed in this job description in a dependable, responsible, and positive manner, consistent with all state and federal guidelines.
• Serve as a role model by exemplifying professional behavior, language, skills, and attire to promptly and accurately serve the needs of stakeholders, members, and their families.
• Assure adherence to CBH policies and procedures so that all work is of the highest quality and delivered in the most culturally competent and cost-effective manner.
• Promote and manage diversity and acceptance within CBH and with all members and stakeholders by honoring and respecting their individuality, dignity and rights.
• Offer suggestions and develop solutions to help promote effective and efficient work processes and innovative programs.
• Actively participate in required meetings and complete all mandatory trainings.
• Maintain high levels of advocacy and member confidentiality to ensure the success of CBH and our mission.
• Assist in assuring both internal and external program integrity by being alert to and reporting suspected instances of provider and employee fraud, waste or abuse.

Core Competencies:

• Teamwork and Collaboration: Build and sustain relationships with co-workers and stakeholders and support efforts and deliverables. Encourage unity and help remove barriers to productivity and success.
• Respect: Treat each other and our members and stakeholders with respect and sensitivity, recognizing the importance of diversity.
• Member Centric: Focus on the needs of our members by providing value-added services, promoting strong relationships and going beyond basic expectations to achieve the best possible outcomes.
• Honesty and Integrity: Be open and honest in all we do. Always maintain the highest level of integrity.
• Commitment to Service Excellence: Challenge ourselves to be forward-thinking and committed to providing total member and stakeholder satisfaction, first-in-class service and high quality, innovative programs.
• Compassion and Empathy: Demonstrate a deep appreciation for another’s situation and point of view. Pay attention to emotional cues, listen effectively and show an exceptional care about each person’s perspectives and circumstances.
• Problem Solving: Build and implement logical solutions to resolving challenges/issues by using individual knowledge and experience while taking resources, constraints and CBH values into consideration.
• Initiative and Self-Directed: Proactively manage time and resources in a way that ensures that all work is done in the most efficient manner while identifying and implementing initiatives without interventions from co-workers, supervisors or stakeholders.
• Flexibility and Adaptability: Adjust approaches and behaviors in order to meet the constantly changing environment head-on and accomplish CBH and individual goals. Strive to adapt to, accept and embrace change within areas of responsibility.
• Communication: Effectively and appropriately share thoughts, ideas and information - both written and oral. Respectfully listen to co-workers and stakeholders to gain a full understanding of issues/situations.

• Strategic Thinking: Understand and integrate the long-term vision of CBH and focus current activities on what is critical to achieve future success including formulating objectives/priorities and developing and implementing breakthrough ideas.
• Leadership: Effectively manage and guide efforts to address challenges and drive continuous improvement for CBH’s programs, services and processes. Develop and implement effective strategies and appropriate interpersonal styles to influence and guide others.
• Employee Development: Recognize and promote the necessity to hire, assess, develop and retain high quality talent. Acknowledge strengths and weaknesses in team members through an ongoing performance management process that provides timely feedback in order to help them develop and enhance performance.

CBH Requirements and Accommodations:

Philadelphia Residency Requirement:

• The successful candidate must be a current Philadelphia resident or become a resident within six months of hire.

U.S. Authorization Requirement:

• CBH does not provide sponsorship for applicants requiring future work authorization. All candidates must be legally authorized to work in the United States without requiring sponsorship now or in the future.

• We strive to promote and sustain a culture of diversity, inclusion, and belonging every day. CBH is an equal opportunity employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on all qualified individuals. This is without regard to race, ethnicity, creed, color, religion, national origin, age, sex/gender, marital status, gender identity, sexual orientation, gender identity or expression, disability, protected veteran status, genetic information or any other characteristic protected individual genetic information, or non-disqualifying physical or mental handicap or disability in each aspect of the human resources function by applicable federal, state, or local law.

Requesting Accommodation:

• CBH is committed to providing equal employment opportunities for individuals with disabilities or religious observance, including reasonable accommodation when needed. If you are hired by CBH and require accommodation to perform the essential functions of your role, you will be asked to participate in our accommodation process. Accommodation made to facilitate the recruiting process is not a guarantee of future or continued accommodation once hired.
• If you would like to be considered for employment opportunities with CBH and have accommodation needs for a disability or religious observance, please send us an email at CBH.Recruitment@Phila.gov