ManyChat, Inc. is hiring: Creative Director, Brand Campaigns in Austin

We help creators and businesses automate conversations on Instagram, Messenger, WhatsApp, Telegram, and TikTok. The result? Better engagement, more sales, and real, sustainable growth.

With a diverse team spread across three continents, we’re building the leading Chat Marketing platform that is used — and loved — by more than 1.5 million customers worldwide.

Ever cringe at bland marketing campaigns with no real story behind them? Same.

That’s why we’re looking for an experienced Creative Director, Brand Campaigns with a strong background in copywriting, strategy, and campaign ideation and execution - someone who can deliver creative concepts that make a lasting impact.

We’d love to work with someone who brings both expertise and experience from a creative agency or an in-house brand known for producing standout campaigns. If you’re a dynamic leader with an endless stream of bold ideas and a clear plan to turn them into campaigns that align with Manychat’s mission, values, and goals across multiple platforms - tell us your story!

• Develop and execute innovative, campaign-driven creative strategies that resonate with our target audiences in the Creator and Influencer space.
• Lead the creative process from ideation to execution, ensuring high-quality deliverables.
• Foster a culture of collaboration, creativity, and excellence within the creative team.
• Concepting & Execution:
• Generate big ideas for integrated campaigns and bring them to life through cross-channel execution (digital, video, social, experiential, and more).
• Ensure creative work aligns with and elevates the Manychat brand.
• Collaborate closely with designers, writers, and producers to craft cohesive and impactful work.
• Storytelling & Copywriting:
• Lead the development of brand narratives and messaging frameworks that communicate Manychat’s value proposition effectively.
• Write and oversee compelling copy for campaigns, ensuring tone and messaging consistency.
• Work closely with marketing, product, and customer success teams to align creative strategies with business objectives.
• Present creative concepts to stakeholders and advocate for bold, innovative ideas that drive results.

You’ll need:

• Proven experience as a Creative Director with prior experience as a Copywriter, Strategist or similar role, preferably within a creative agency or in-house creative brand.
• Expertise in developing integrated campaigns that make a lasting impact.
• A robust portfolio showcasing creative campaigns across diverse mediums and platforms.
• Exceptional leadership skills with the ability to inspire and guide creative teams.
• Strong background in copywriting and brand storytelling.
• A hands-on approach that takes big ideas from concept to execution with precision and detail.
• A passion for Manychat’s mission and a track record of delivering big ideas for bold, innovative brands.
• From Day One, you’ll feel part of a team who values openness and collaboration — and genuinely cares.
• Your actions shape what’s next, building the future of conversational marketing on a global scale.
• From continuous learning to exciting new projects, we make sure you have what you need to succeed.
• You’ll have the freedom to create, experiment, and bring your ideas to life, because we know you’ve got this.

We care deeply about your growth, well-being, and comfort:

• Annual professional development reimbursement for conference tickets, online courses, and other relevant resources to help you grow.
• Comprehensive medical, dental, and vision coverage for you and your dependents.
• ???? Hybrid work and generous leave options to prioritize your work-life balance.
• ️ In-office perks, including free meals and snacks.
• Company-funded sport activities, annual offsites and team-building events.

Manychat is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.

This commitment is also reflected through our candidate experience. If you have individual needs that may require an accommodation during the interview process, please indicate this in your application. We will do our best to provide assistance throughout your interview process to ensure you’re set up for success.

Interested in building your career at Manychat? Get future opportunities sent straight to your email.

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