Audience and Patron Manager Job at Arts for LA in Los Angeles

Audience and Patron Manager (Los Angeles, In-Person Required)
Part-Time / Hybrid / Concert Attendance Required
Location: Greater Los Angeles Area

Salastina is looking for a warm, detail-oriented, and people-loving individual to serve as the face of the organization at concerts and a key player in cultivating lasting, meaningful relationships with our audience and supporters. This is a unique opportunity to work with a vibrant, mission-driven performing arts nonprofit at the intersection of music, education, and human connection.

About Salastina
Salastina is a classical music nonprofit based in Southern California. We present live chamber music concerts, connecting artists and audiences through conversation and storytelling.

Salastina is known for being intimate, joyful, artistically excellent, and welcoming — both onstage and off. Whether you’re attending a concert or behind the scenes, you’ll find a community that values warmth, curiosity, inclusion, and collaboration.

Position Summary
The Audience and Patron Manager builds and maintains relationships with concertgoers, donors, and community members. They are responsible for providing a personal, excellent audience experience and identifying and cultivating individual donors. The ideal candidate enjoys connecting with people, stewarding generosity, and making sure events run smoothly from front-of-house to follow-up.

Key Responsibilities:
Patron Cultivation & Development
* Engage personally with donors and prospects at concerts and events.
* Make donor follow-up calls and emails to thank, invite, and steward.
* Work closely with leadership to identify opportunities for deeper engagement.

Audience Services & Event Support
* Serve as primary front-of-house lead at all concerts and events (e.g. check-in, welcoming guests, coordinating volunteers).
* Manage RSVP lists, guest lists, and seating for events.
* Maintain up-to-date records in our CRM.

Communications & Outreach
* Assist with creating and sending event reminders and follow-ups.
* Support audience surveys, feedback loops, and engagement efforts.
* Help ensure our tone and messaging reflect Salastina’s brand: warm, witty, and human.

The Ideal Candidate Will Have:
* A friendly, polished, and professional presence in person and in writing.
* Comfort speaking with donors and asking for support when appropriate.
* Experience in nonprofit development, patron services, event coordination, or performing arts.
* Familiarity with CRM tools and email marketing platforms.
* Availability for all concert dates (primarily weekend afternoons), with flexible hybrid work during the week.

Compensation & Hours
* Part-time, hourly role (approx. 10–15 hrs/week), with potential to grow.
* Pay: $30/hr.
* Flexible schedule, hybrid/remote except for in-person events.

Salary: $30/hourly

Benefits: You may elect to receive 401k contributions.

Education requirements: Bachelor’s Degree

Deadline to apply: September 1, 2025

Documents required to apply: Resume, Cover Letter

How to apply: Please send your resume and a brief letter or email introducing yourself to salastina@salastina.org. Applications will be reviewed on a rolling basis, with competitive candidates contacted for a Zoom interview.

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