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Arapahoe Library District

Branch Supervisor, Koelbel Library Job at Arapahoe Library District in Centennia

Arapahoe Library District, Centennial, CO, United States

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Supervisor, Koelbel Library

Lead with Heart. Serve with Purpose.

Are you a thoughtful, collaborative leader who thrives on mentoring others, guiding teams through change, and fostering inclusive environments? Do you believe in honoring diverse perspectives and creating space for every voice to be heard and valued?

Arapahoe Libraries is seeking a Branch Supervisor to oversee daily operations and lead the dedicated team at Koelbel Library. You'll support staff in delivering welcoming, innovative library services that reflect the unique needs, experiences, and stories of our community, while balancing daily demands with long-term strategic goals.

About the Role
Koelbel Library is a trusted and inclusive gathering place for the Centennial community, known for its accessible resources, meaningful programming, and strong community relationships. As Branch Supervisor, you'll guide and support a dedicated team, contribute to district-wide initiatives, and foster a responsive environment where diverse voices are celebrated and every patron feels seen, supported, and empowered to explore.

Key Responsibilities

Branch Operations

Ensure smooth daily operations, from building and equipment oversight to service continuity
Allocate resources, prioritize workflows, and communicate effectively with staff
Create and manage staff schedules that ensure consistent, high-quality patron experiences
Support collection maintenance and provide direct service at least 4 hours each week
Supervision and Leadership

Recruit, hire, train, and mentor new staff
Supervise and support ongoing development through feedback, coaching, and evaluation
Lead by example, working alongside team members and promoting a collaborative culture
Serve as an on-call leader for crisis response and support strategic planning efforts
Customer Relations and Community Engagement

Model and promote inclusive, trauma-informed service
De-escalate challenging situations and resolve patron and staff concerns
Build relationships with community members and engage in outreach opportunities
District and Cross-Functional Contributions

Participate in project teams or lead district trainings as assigned
Support organizational direction through change leadership and input on strategic initiatives
What You'll Bring

Supervisory and Mentorship Experience: Proven ability to hire, coach, and develop staff in a supportive and structured environment

Operational Strength: Skilled in prioritizing daily workflows, managing scheduling, and troubleshooting building or equipment issues

Equity-Focused Perspective: Committed to inclusive practices and trauma-informed service

Emotional Intelligence: Demonstrates empathy, strong interpersonal awareness, and effective communication in support of staff and patrons

Adaptability and Change Readiness: Comfortable leading through change with clarity and compassion

Tech Confidence: Willingness to explore new tools and support patrons and staff through new or updated technological processes.

Alignment to ALD Core Values: Embraces collaboration, innovation, and continuous learning to strengthen community impact


Who We Are
At Arapahoe Libraries, we are a forward-thinking, inclusive organization committed to enriching lives and strengthening our community. Guided by our core values-collaboration, equity, and innovation-we believe in the power of curiosity and lifelong learning. Our motto, "Let's Find Out," reflects our spirit of exploration and shared discovery.

Let's Find Out Together
Step into a leadership role where your ability to mentor, problem-solve, and guide with empathy will directly shape the daily experience of both staff and patrons. At Koelbel Library, you'll lead a dedicated team, foster innovation, and create an environment where everyone feels welcome and supported. If you're ready to lead with confidence, navigate change with clarity, and help redefine what responsive library services looks like, we invite you to take the next step in your career with us.

Inclusion and diversity are part of our values at Arapahoe Libraries.

Qualified applicants who represent the diversities of the communities we serve are encouraged to apply.

Qualifications

Required:

  • Two years of relevant experience in library or customer service settings
  • Demonstrated supervisory experience
  • Experience teaching, training, or mentoring others
  • Strong communication and interpersonal skills
  • Ability to travel between facilities and work evenings/weekends
  • Intermediate skills in Microsoft Word, Excel, Outlook, Teams, and Edge
  • Proactive problem-solving, confidentiality, and independent initiative

Preferred:

  • Familiarity with public library systems, customer service technologies, and scheduling tools
  • Experience working with diverse populations in a trauma-informed setting
  • 2+ years of leadership/supervisory experience
  • Interest in learning and applying emerging technologies in patron service
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