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LanceSoft Inc

Technical Writer Job at LanceSoft Inc in Birmingham

LanceSoft Inc, Birmingham, AL, United States, 35275

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Title:Technical Writer
Location:Birmingham, AL 35203
Shift: 1st (Onsite 100%)
Pay Range: $30-$33/h on W2.

Desired Qualifications:
  • If the Non-local ST billable rate includes per diem , provide the breakout in the Candidate Notes section (i.e. Non-Local Rate $75.00 = ST Billable Rate $60.00 + $15.00 per diem).
  • If Non-local and the candidate is planning to relocate, clarify if the worker plans to move their primary address or obtain temporary lodging (ex. RV) to be at a commutable distance to the work location in the Candidate Notes Section.
Key Responsibilities:
  • Compose and review technical documentation and user guides for internal software applications and analytics dashboards.
  • Maintain and update existing articles and knowledge base ahead of fix version releases.
  • Support the development of compelling PowerPoint presentations and video content for various audiences that showcase new applications, features, and benefits.
  • Research and synthesize user feedback to improve overall content performance.
  • Draft clear and effective emails and newsletters to communicate updates, changes, or announcements related to technical projects.
  • Support SharePoint site maintenance and content development, ensuring accuracy and clarity.
  • Compose technical concepts into succinct one-pagers for executive leadership.
Required Qualifications:
  • 1-3 years of experience in technical writing (specifically in end-user product documentation) or a related field.
  • 1-3 years of experience creating engaging written communication
  • Superior understanding of language and grammar principles (APA and MLA)
  • Familiarity with data analytics, Power BI, and application development concepts
  • Excellent time management, organizational, and problem-solving skills
  • Strong interpersonal and communication skills, with the ability to build relationships and work effectively across all levels of the organization
  • Proficiency in Microsoft Office Suite, specifically PowerPoint and SharePoint
Preferred Qualifications:
  • Bachelor’s degree in Technical Communications, Computer Science, Journalism, or a related field
  • Familiarity with standard UX/UI principles
  • Experience with video editing software, including Camtasia, Premiere Pro, and After Effects

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