ReceptionistShop Assistant Social Media Content Creator Job at Kissed by Tulips,

Kissed by Tulips is a luxury flower shop located in the heart of Costa Mesa, specializing in contemporary floral design. We are currently seeking a versatile individual to fulfill the roles of Receptionist/Shop Assistant & Social Media Coordinator. Our ideal candidate is collaborative, organized, creative, and proactive. As a small business, our team members are expected to contribute to our collective goal of creating and delivering high-quality, original, and beautiful floral arrangements. Please note, this is not a Designer position.

Responsibilities

• Social Media Content Creator: Must be creative, organized, and up-to-date on current social media trends. Manage and maintain all social media channels (Instagram, Facebook, TikTok, Pinterest). Ensure consistency with shop branding and aesthetic. Implement marketing strategies and trends within our network. Skills required include photography and photo editing (Canon + iPhone apps such as Tezza, LightRoom Mobile, VSCO, Instagram, Apple Photo Editing), proficiency in editing videos on iPhone (CapCut, InShot), and creating Reels and TikToks. Also, design and navigate templates in Canva, assist with proposal designs, and be the point of contact for clients and vendors (events, magazines, planners, etc.). Conduct email and phone marketing, outreach, and networking with current and potential clients/vendors.
• Receptionist/Shop Assistant: Answer phone calls, place orders, maintain store cleanliness, deliver flowers using shop vans, set up and take down seasonal decor, lift flowers and buckets, clean buckets, process floral arrangements, organize coolers, and support daily operations. Be available for events, some weekends, holidays, and after-hours (9:00 am - 4:00 pm). Greet clients, answer inquiries, check and reply to emails, process flowers for storage, checkout customers via POS system, make local deliveries, and travel to wedding and event sites as needed. Maintain a flexible work schedule, perform physical tasks such as bending, stooping, kneeling, crouching, and lifting 15-25 lbs, climbing ladders, and restocking supplies. Keep Shopify and DoorDash updated, respond to Yelp messages and reviews.

Skills

• Basic computer skills including processing and typing
• Organized and detail-oriented
• Multitasking abilities
• Excellent verbal and written communication skills
• Valid driver’s license
• Professional, courteous interaction with clients and vendors