Job Description
WHAT YOUR DAY LOOKS LIKE:
The Design Consultant's primary responsibility is to provide customer service and suggestive selling to clientele and help with the showroom's day-to-day operations.
PRINCIPLE RESPONSIBILITIES:
- Offers suggestions to clients about patterns, colors, etc.
- Coordinates special products and assignments for clientele
- Educates and inspires the Design clientele in creative applications of trim
- Request products from inventory as necessary. Fulfills sample requests both within the showroom and through the Web
- Generate and process reserves, sales quotes, and orders
· Place and follow up on customer orders; work with internal Support Teams to troubleshoot client issues and ensure high levels of customer satisfaction
- Outreach to potential clients to bring company awareness and build relationships to generate sales
· Utilize client outreach, sales techniques, cross-selling, and sales reports to develop and implement a sales strategy and help reach the overall sales goal.
- Organizes showroom and trimming displays as necessary
- Provide customer service to clientele, including order processing, customer follow-up, and customer inquiries.
- Support outside salesperson with scheming requests incurred on the road
· Build a strong customer following and fellowship through consistently delivering the highest quality product and client service.
- Be a market expert; current with interior design trends, the key players in the industry, clients specific to your territory, and local events.
· Keep showroom accounts updated on new products and offerings through a targeted outreach strategy.
- All other duties as assigned by Senior Management
WHO YOU ARE:
· Organizational ability and able to multitask
· Energetic; comfortable working in a fast-paced environment
· Passion for Design and good color sense
· Solid communication skills, both written and verbal
· Professional presentation
· Sales experience, preferably in a luxury showroom environment
· The ability to work in a team environment
· Computer literacy, including Microsoft Office Applications and Excel
· Design experience is highly preferred
· Bachelor's Degree Preferred
WHAT WE OFFER:
· Base salary plus incentive
· Comprehensive medical, dental & vision with HSA option
· 401K plan with a 4% company match
· 15 days PTO, floating holiday option, and 11 paid holidays
· Positive and collaborative work environment
* This document in no way states or implies that these are the only duties to be performed by the employee occupying this position. May 2025
ABOUT THE COMPANY:
Samuel & Sons is the leading source for the finest quality interior trimmings in the world. A family-owned company, Samuel & Sons has transformed the perception of passementerie to reflect contemporary and traditional interiors with a collection of over 10,000 trimmings and Custom and Semi-Custom programs. Developed within their Design Studio, Samuel & Sons' artisanal collections are diligently created by exploring unique constructions incorporating novel fibers such as boucle, silk, and linen with glass, metal, and wood. Furthermore, Samuel & Sons has partnered with renowned designers in exclusive collaborations. Samuel & Sons' products are available at their New York, Chicago, Los Angeles, and London showrooms and various representative showrooms worldwide.