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The New York Public Library

The New York Public Library is hiring: Managing Librarian, Programs and Outreach

The New York Public Library, New York, NY, US, 10261

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Job Description

Job Description
Description
Overview
The Stavros Niarchos Foundation Library (SNFL) is the largest circulating library within the New York Public Library (NYPL) system. It serves as a vital hub for patrons in and around New York City, connecting neighborhood libraries with the extensive collections of our research libraries.

This public-facing position reports to the Assistant Director and requires an innovative thinker who is passionate about managing people, collaborating with library staff, and community partners. The role involves developing, planning, marketing, and implementing flagship-level library programs and outreach services designed to benefit our diverse community.

We are seeking an excellent communicator with exceptional organizational skills and proven strategic leadership abilities. The ideal candidate will bring fresh ideas and positive energy while building meaningful relationships both internally and externally. A deep understanding of the SNFL library community is essential.

We are looking for someone we can count on to:

Own:
  • Leadership of the SNFL’s adult programming and outreach services.
  • Communication and evaluation of community needs and trends, forecasting future demographic shifts, and formulating long-term strategies for programs and outreach.
Teach:
  • Best practices, ensuring staff have the hard and soft skills required to provide successful SNFL programs and outreach services.
  • Prioritizing tasks and managing multiple responsibilities.
  • Addressing public concerns and issues with tact, courtesy, and sound judgment.
  • Timely communication with colleagues regarding the requirements for library events and operations.
  • Listening actively, seeking mutual understanding, and managing direct reports to ensure efficient work in a fast-paced environment.
Learn:
  • New and emerging technologies and best practices in library programming and outreach services.
  • To understand the core roles and responsibilities of the team and the ability to comprehend and apply library policies and procedures when needed.
Improve:
  • Patrons’ programmatic experience aligned with flagship reading and engagement initiatives.
  • SNFL team engagement with regular strategic discussions to enhance programmatic offerings and attendance.
  • Cross-functional collaboration and communication.
  • Programs and outreach opportunities to significantly enhance the library’s presence and forge meaningful partnerships within the community.
Some expectations for this role are that within:

1 month, this person will:
  • Become familiar with managerial responsibilities, project timelines, administrative tasks, and branch obligations.
  • Engage in one-on-one discussions with SNFL leadership, direct reports, internal staff, and key department heads to collaboratively support and enhance our programs and outreach initiatives.
  • Recommend best practices and protocols to support a robust series of programs and outreach initiatives.
3 months, this person will:
  • Work to create more efficient workflows for the programming/outreach team and more effectively communicate with our cross-functional team colleagues.
  • Responsible for participating in the hiring process related to new roles. Includes interviewing and decision-making for the procurement of new team members.
  • Responsible for effectively managing time in communicating with colleagues and other departments within the library, along with vendors and partnerships.
6 months and beyond, this person will:
  • Plan, develop, and implement flagship public programs and outreach initiatives to address the needs of a diverse community.
  • Partner with NYPL leadership to ensure ongoing professional development of staff to align skills and capabilities with the mission and strategic priorities of the Library
  • Utilizes internal and external metrics to report key issues to SNFL leadership and stakeholders, fostering data-driven decision-making.
  • Partner and strategizes with other NYPL departments (administrative, support, and programmatic) to develop and launch new service initiatives and resolve staff & operational issues.
  • Work with SNFL leadership to develop a 5-year strategic plan to enhance readers' advisory opportunities and training for staff across all age groups

Responsibilities
  • Inspire and lead a team to curate all adult programs and outreach activities at the library.
  • Collaborate with the Director, Assistant Director, and unit heads of SNFL to design, plan, and lead engaging flagship programs and outreach events tailored to meet the interests and needs of adult patrons within the community.
  • Engage collaboratively on special library-wide initiatives that not only align with organizational goals but also enrich all facets of library programs and outreach. This includes enhancing public service, improving user experience, developing diverse collections, creating effective marketing strategies, and streamlining materials processing. Additionally, focus on implementing policies that foster a welcoming library environment, assessing and maintaining library facilities, and supporting staffing and performance management to ensure high-quality service for all patrons.
  • Assist staff in creating engaging and visually appealing promotional materials to enhance branch programming and outreach initiatives.
  • Identifying and facilitating outreach opportunities to expand the library’s presence and partnerships within the community.
  • In the absence of the administration, assume overall responsibility for the day-to-day running of the building
  • Participates in library and institution-wide committees or task forces as needed
  • Support other duties as assigned

Required Education, Experience & Skills
Required Education & Certifications
  • ALA-accredited Master’s degree in Library and Information Science
  • Public Librarian’s Professional Certificate issued by the State of New York
Required Experience
  • Demonstrated track record of successful implementation of flagship public programs in a large urban public library
  • Demonstrated track record of connecting with large community organizations to promote the library and its resources
  • Experience integrating emerging technologies and social media to bolster the patron experience and collaboration in both physical and virtual spaces 
  • Membership in professional library associations and related organizations
Required Skills
  • Outstanding interpersonal, oral, written, and communication skills 
  • Extensive proficiency in using social media platforms and emerging technologies in libraries.
  • Successfully demonstrated ability to exercise sound judgment, identify and assess problems, and decisively implement appropriate solutions or recommendations
  • Exceptional organizational and planning skills, with a proven ability to juggle multiple projects simultaneously and work independently while consistently meeting deadlines.
  • Possess a robust analytical mindset, backed by a proven track record of leveraging metrics to drive strategic decision-making effectively.
Managerial/Supervisory Responsibilities
  • Manage a team of supervising librarians and non-union staff.
  • Participate in information gathering and decision-making processes.
  • Schedule monthly one-on-one meetings with direct reports to discuss their responsibilities and any related concerns.
  • Support the selection, hiring, and performance evaluation of staff.
  • Track and maintain monthly reports on SNFL programming, outreach, and other relevant statistics to support library initiatives and goals.

More...
Core Values
All team members are expected and encouraged to embody the NYPL Core Values:
  • Be Helpful to patrons and colleagues
  • Be Resourceful in solving problems 
  • Be Curious in all aspects of your work
  • Be Welcoming and Inclusive
Work Environment
  • Public Library
Physical Duties
  • Lifting up to 25 lbs. required
  • Occasionally climb ladders
Pre-Placement Physical Required?
No

Union/Non Union
Non-Union

FLSA Status
Exempt

Schedule
  • 35 hours per week
  • To be scheduled during branch hours
  • Evenings and weekends as required
  • Schedule subject to change

This job description represents the types and levels of responsibilities that will be required of the position and shall not be construed as a declaration of all of the specific duties and responsibilities for the role. Job duties may change if Library priorities change. Employees may be directed to perform job-related tasks other than those specifically presented in this description as needed.

The New York Public Library Salary Statement

At the Library, we believe that pay transparency and pay equity are important to ensuring we source the best candidates and keep the best employees. When making a determination as to the appropriate salary for a candidate, we consider a variety of factors such, including, but not limited to, the position requirements, the skills, prior experience, and educational background required or preferred for the job, the scope and impact of the role within the organization, internal peer equity, and the candidate's specific training, experience, education level, and skills. No single factor is conclusive; the Library reserves the right to consider any and all relevant factors and make a decision consistent with its policies.

Union Salaries are determined by collective bargaining agreement(s).
In Summary: The Stavros Niarchos Foundation Library (SNFL) is the largest circulating library within the New York Public Library system . The role involves developing, planning, marketing, and implementing flagship-level library programs and outreach services designed to benefit our diverse community . The ideal candidate will bring fresh ideas and positive energy while building meaningful relationships both internally and externally . En Español: La Biblioteca de la Fundación Stavros Niarchos (SNFL) es la biblioteca circulante más grande dentro del sistema New York Public Library (NYPL). Sirve como un centro vital para los clientes en y alrededor de la ciudad de Nueva York, conectando las bibliotecas del vecindario con las extensas colecciones de nuestras bibliotecas de investigación. Una comprensión profunda de la comunidad de bibliotecas SNFL es esencial.Estamos buscando a alguien en quien podamos contar:Propietario:Liderazgo de los servicios de programación y divulgación para adultos de SNFLs.Abordar las preocupaciones públicas y asuntos con tacto, cortesía y buen juicio.Comunicación y evaluación de las necesidades y tendencias comunitarias, previsión de cambios demográficos futuros y formulación de estrategias a largo plazo para programas y actividades de alcance.Enseñanza:Mejores prácticas, asegurando que el personal tenga las habilidades difíciles y blandas necesarias para proporcionar programas y servicios de divulgación exitosos del SNFL.Prioritizar tareas y gestionar múltiples responsabilidades.Atendernos a problemas públicos y cuestiones con tact, cortesía y buen criterio.La comunicación oportuna con colegas sobre los requisitos de las operaciones e iniciativas de biblioteca.Escuchar más eficientemente, buscar entendimiento mutuo y mejorar la gestión de informes directos para garantizar un trabajo eficiente en un entorno rápido.Aprender:Entrecibir nuevas prácticas y comprender mejor las políticas y funciones del equipo de comunicación internos del proyecto.Incliniciar las mejores oportunidades de colaboración y capacidades de participación en este marco de los proyectos;Equipo-proyectos administrativos. Incluye entrevistas y toma de decisiones para la adquisición de nuevos miembros del equipo.Responsible por administrar eficazmente el tiempo en la comunicación con colegas y otros departamentos dentro de la biblioteca, junto con proveedores y asociaciones.6 meses y más tarde, esta persona:Planará, desarrollará e implementará programas públicos insignia e iniciativas de alcance para abordar las necesidades de una comunidad diversa.Partner con el liderazgo NYPL para garantizar un desarrollo profesional continuo del personal para alinear habilidades y capacidades con la misión y prioridades estratégicas de la BibliotecaUtiliza métricas internas y externas para informar sobre cuestiones clave a los líderes y partes interesadas de SNFL, fomentando la toma de decisión basada en datos. Esto incluye mejorar el servicio público, mejorar la experiencia del usuario, desarrollar diversas colecciones, crear estrategias de marketing eficaces y agilizar el procesamiento de materiales. Además, centrarse en implementar políticas que fomenten un entorno de biblioteca acogedor, evalúen y mantengan las instalaciones bibliotecarias y apoyen la gestión del personal y el rendimiento para garantizar un servicio de alta calidad a todos los clientes.Ayuda al personal en crear materiales promocionales atractivos y visualmente atractivos para mejorar la programación y iniciativas de divulgación de sucursales.Identifica y facilita oportunidades de alcance para expandir la presencia y asociaciones de la biblioteca dentro de la comunidad.En ausencia de la administración, asuma responsabilidad general por el funcionamiento diario del edificioParticipa en comités e instituciones o fuerzas de trabajo necesarias como soporte de otras tareas asignadas a la bibliotecaRequisita Educación, Evaluación y HabilidadesEsticia más Particulares y Experiencias Académicas Acreditados en Patrocinio y Ciencias PúblicasExplicidadExplicación de conocimientos profesionales y competencias Estratégicos Requiere una amplia experiencia y capacidad para evaluar eficazmente los procesos de implementación y desarrollo de proyectos relacionados con la Biblioteca y otros medios sociales.Medificar y analizar sus recomendaciones de forma automática, supervisando así como monitorear las necesidades y capacidades establecidas y desarrollos de las organizaciones de información. Requiere escalar escalerasOccasionalmenteRequisito físicoPre-PlazamientoNoUnión/NonUnion StatusFLSAExemptSchedule35 horas por semanaPara ser programadas durante las horas de la sucursalLas noches y los fines de semana según se requieraEscuela sujeta a cambiosEsta descripción del trabajo representa los tipos y niveles de responsabilidades que se requerirán del puesto y no debe interpretarse como una declaración de todos los deberes y responsabilidades específicas para el rol. Las tareas laborales pueden cambiar si cambian las prioridades de la biblioteca Los empleados pueden ser dirigidos a realizar tareas relacionadas con el empleo distintas de las específicamente presentadas en esta Declaración.La Biblioteca Pública de Nueva YorkEn la Biblioteca, creemos que la remuneración e equidad son importantes para asegurarnos de obtener las mejores competencias y mantener la transparencia.Cuando determinamos que un salario es apropiado dentro de la variedad de competencias de un candidato, nos reservamos este tipo de políticas educativas, pero no tenemos en cuenta todos los factores relevantes, incluida la calificación y la experiencia de base de la propia organización, sino que tomamos en consideración todas las condiciones necesarias para determinar el mejor nivel de competencia o la formación adecuada de cada uno de los candidatos.