Compunnel Inc. is hiring: Lead UX Content Designer in Atlanta

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Senior Technical Recruiter @ Compunnel Inc.

JD: Client is seeking a Senior Content Designer to join our product design team. In this role, you will focus on shaping the in-app content experience—ensuring the right information appears at the right time to guide users through their tasks. Unlike visual designers, your craft is the words: clear, purposeful, user-centered content that works together with design to create intuitive digital experiences. This is a senior-level role where you'll be expected to hit the ground running with minimal onboarding to content design practices. If you have a background in UX writing, content strategy, or enterprise-level product design, you'll thrive here.

• Be part of a growing content design practice that has a strong seat at the product design table.
• Hybrid flexibility: 3 days onsite in New York (Chelsea), , or New Jersey offices (days are flexible week to week).
• Opportunity to convert from contract to a full-time role with strong long-term career growth.

What You'll Do

• Write and structure in-app product content (UX copy, microcopy, error messages, onboarding flows, task guidance).
• Partner closely with product designers, researchers, and product managers to shape end-to-end experiences.
• Translate complex processes (finance, HR, healthcare, or other regulated industries) into user-friendly, task-oriented content.
• Apply content strategy principles to ensure consistency, clarity, and scalability across products.
• Contribute to content standards, guidelines, and governance.
• Present and walk stakeholders through your portfolio and design process.
• Participate in discovery through delivery, balancing user needs with business goals.

What We're Looking For

• 5+ years of experience in content design, UX writing, or product content strategy (enterprise experience strongly preferred).
• Portfolio that demonstrates in-app product content (not just marketing) with examples of discovery-to-delivery work.
• Experience in regulated industries (fintech, healthcare, HR/payroll, etc.) is highly desirable.
• Strong collaboration skills: comfortable working "tied at the hip” with designers and cross-functional partners.
• Ability to independently manage and prioritize multiple projects.
• Background in technical writing with transition to UX content design is acceptable if portfolio shows recent product focus.
• Bootcamp or certification in UX writing/design (e.g., Georgia Tech UX Bootcamp, Content Collective, Nielsen Norman Group) a plus.
• Bonus: experience with conversational design, chat, or AI-driven interfaces (icing on the cake, not required).

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Industries

  IT Services and IT Consulting and Engineering Services

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