Design Studio Consultant Job at Homes By West Bay LLC in Riverview

The Design Studio Consultant delivers outstanding customer service and satisfaction while offering elegantly timeless as well as fashion forward selections. Consultants must remain current on design trends and should be able to articulate the importance of these trends to buyers. The Design Studio Team maintains a focus on delivering value to the customer through appropriate selections while driving company profitability through the sale of options and upgrades

Homes by WestBay is committed to personalization of the home buyers experience. The Design Studio Consultant must be able to interpret requests and optimize the delivery of value to the customer.

Expectations and Essential Duties

• Under the direction of the Design Studio Director, the Design Studio Team is the primary driver of the customer experience between sale and start of construction.
  • The Design Studio team drives timely delivery of color selection information for on time starts for sold, inventory and model homes.
  • Primary communicator - from scheduling of appointment(s), inviting to preview thru completion of color selection addendums and documents.
  • Once construction of a home begins, the Design Studio Team resolves reselection issues and responds to questions that arise in relationship to finishes during construction.
• Participates in Open Preview Events.
• Consultants contribute to the construction process by providing concise and organized paperwork/selections/documents.
• Consultants will be responsible to maintain studio displays, current samples and overall appearance of design studio.
• Educates sales team, construction team, potential buyers and contracted buyers on included features and available options at preview and throughout design session appointment.
• Communicates plan/product/pricing inconsistencies to Design Studio Director and Purchasing team.
• Facilitates clear inter-department communication.
• Create addendums and documents for spec homes from color templates and matrices based on initial addendums and documents supplied by VPSM.
• Strong active listening skills.
• Exhibits tact, consideration, and patience in difficult situations
• Interacts and communicates clearly with coworkers, clients and vendors in a courteous, friendly manner
• Approaches sudden, unexpected challenges effectively with confidence
• Strong work ethic, takes initiative, learns and applies new information quickly
• Maintains a professional image as the face of Homes by WestBay to the consumer.
• Personable, adaptable, approachable and friendly, while maintaining a strong sales orientation.
• Displays strong knowledge of interior finishes, including natural characteristics of products, wood species, natural stone and cohesiveness of product interconnectivity.
• Ability to think and sketch three-dimensionally to illustrate design concepts, floor diagrams, furniture plans and custom requests.

Job Qualifications

• Minimum Experience: 5 years of design experience. Residential interior design firm/construction experience a plus
• Solid understanding of core design principles and color concepts and proven ability to apply.
• Computer-savvy (Microsoft Office, NewStar, DSM). Ability and desire to learn how to design with new technology and communicate information thru technology.

The statements above are intended to describe the general nature and level of work performed by people assigned to the job described. Other duties may be assigned as needed. Reasonable accommodations may be made to enable individual with disability to perform essential functions.

Homes by WestBay is an Equal Opportunity Employer