Delta Air Lines is hiring: Co-op, UX Research and Design - Crew Resources (Fall,

Co-op, UX Research and Design - Crew Resources (Fall, 2025)

Join to apply for the Co-op, UX Research and Design - Crew Resources (Fall, 2025) role at Delta Air Lines

Co-op, UX Research and Design - Crew Resources (Fall, 2025)

Join to apply for the Co-op, UX Research and Design - Crew Resources (Fall, 2025) role at Delta Air Lines

Get AI-powered advice on this job and more exclusive features.

How You'll Help Us Keep Climbing (Overview & Key Responsibilities)

Responsibilities will expand across the three terms, with increasing independence and scope:

• Assist with user research activities, including interviews, contextual observations, heuristic audits, and synthesis of findings
• Support workflow mapping, customer journey diagrams, service blueprints, and UI/UX evaluations
• Contribute to wireframes, mockups, and interactive prototypes using tools like Figma
• Participate in collaborative design critiques, system audits, and cross-functional working sessions
• Document emerging design patterns, contribute to the evolving design system, and help define/document standards
• Shadow UX teams working on AI/ML integration and explore how predictive technologies can support human decision-making
• Communicate design intent through clear visual documentation, written summaries, and occasional presentations
  
  

Students must be able to complete 3 alternating rotations in Atlanta, GA in line with the below schedule:

• Fall 2025 - 1st rotation
• Summer 2026 - 2nd rotation
• Spring 2027 - 3rd rotation
  
  

What You Need To Succeed (Minimum Qualifications)

• Working as a Co-op does not guarantee a full-time opportunity upon graduation. This position is intended to provide you with educational, and professional work experience to prepare you for the workforce.
• This position requires you to work for 3 alternating semesters. You cannot actively take any courses (inclusive of online or in-person) and work as a Co-op at the same time, which may delay your graduation by 1-2 semesters.
• Enrolled in a Bachelor's degree program in Human-Computer Interaction, Design, Cognitive Science, Computer Science, Psychology, or a related field
• Eligible for a 3-term Co-Op rotation through your academic institution
• Foundational understanding of user-centered design and accessibility principles
• Familiarity with UX tools such as Figma, FigJam, Miro, or similar
• Portfolio or work samples that demonstrate design thinking and problem-solving skills (classwork, passion projects, or personal case studies welcome)
• Strong visual and written communication skills
• Proactive curiosity—you ask questions, spot gaps, and take initiative
• Comfort with ambiguity and interest in working in a complex, fast-moving environment
• Collaborative mindset with openness to feedback and a growth orientation
• Interest in enterprise UX and the intersection of design, technology, and human performance
• Mentorship from senior UX team members
• Exposure to product development lifecycles and agile team dynamics
• Opportunities to shadow usability tests, stakeholder presentations, and AI/ML collaborations
• Access to UX learning resources and team critiques for continuous skill development
• On-campus with some work from home days
• Consistently prioritizes safety and security of self, others, and personal data.
• Embraces diverse people, thinking, and styles.
• Possesses a high school diploma, GED, or high school equivalency.
• Is at least 18 years of age and has authorization to work in the United States.
  
  

What Will Give You a Competitive Edge (Preferred Qualifications)

Benefits and Perks to Help You Keep Climbing

Seniority level

• Seniority level

  Internship

Employment type

• Employment type

  Internship

Job function

• Job function

  Information Technology

• Industries

  Airlines and Aviation

Referrals increase your chances of interviewing at Delta Air Lines by 2x

Get notified about new User Experience Researcher jobs in Atlanta, GA.

Atlanta, GA $94,000.00-$129,250.00 2 weeks ago

Atlanta, GA $188,219.00-$221,540.00 6 hours ago

Atlanta, GA $150,000.00-$180,000.00 3 days ago

Atlanta, GA $79,700.00-$119,490.00 6 hours ago

Atlanta, GA $110,000.00-$125,000.00 1 day ago

Atlanta, GA $133,800.00-$237,600.00 1 week ago

Atlanta, GA $106,500.00-$183,700.00 23 hours ago

Senior User Experience Designer- Identity and Security

Senior User Experience Designer / On-site / Atlanta, GA

User Experience and Information Architecture Specialist

Ecommerce Site Experience Manager/Specialist

Senior Manager, Experience Design, Commerce

Atlanta, GA $160,500.00-$259,600.00 1 week ago

Digital User Experience/User Interface (UX/UI) Designer [On-Site in Charlotte]

Atlanta, GA $121,422.84-$147,262.50 1 week ago

Fall 2025 Intern - UX Design - Cloud, AI, Solutions & Enablement (BS/MS)

Conversion Rate Optimization Specialist 4375

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr