Senior Content Strategist Job at Bixal in Washington

Important Notice For Applicants

At Bixal, we want to ensure a transparent and secure application process for all candidates. Official communication will come from an email address ending in @bixal.com or from talent@bixal.com. Messages from other sources may be fraudulent, and you should exercise care to avoid any links or attachments included.

Important Notice For Applicants

At Bixal, we want to ensure a transparent and secure application process for all candidates. Official communication will come from an email address ending in @bixal.com or from talent@bixal.com. Messages from other sources may be fraudulent, and you should exercise care to avoid any links or attachments included.

Bixal will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Need Assistance or a Reasonable Accommodation?

If you need assistance or a reasonable accommodation to complete your application, we're here to help. Please reach out to us at talent@bixal.com and let us know how we can support you. You do not need to share personal details or disclose the nature of your request. You can expect a response from a team member within 24 hours during the regular work week and on the next operating day during the weekend or holidays.

Why Bixal?

Bixal is a consulting company headquartered in Fairfax, VA, working alongside governments and organizations to help them deliver better services and experiences to the communities they serve. Using evidence-based knowledge and technology, Bixal empowers clients to deliver on their missions more effectively by fostering a culture of learning and continuous improvement.

Our Values

• People-First: Emphasizing the importance of people in all aspects of work.
• Collaboration and Transparency: Valuing teamwork and open communication.
• Growth Mindset: Encouraging innovation and continuous improvement.
• Creating Lasting Impact: Focusing on meaningful outcomes and positive change.
  
  

About The Role

Bixal is seeking a Senior Content Strategist to support a major federal digital modernization effort. This high-visibility, public-facing digital initiative spans multiple agency websites and is focused on improving user experience, increasing accessibility, and delivering trusted, easy-to-find content that supports mission-critical services.

You will serve as a key member of a multidisciplinary Agile team working to implement a unified content strategy and governance framework across a large-scale Drupal 10 web ecosystem. Your work will help streamline communications, reduce redundancy, and make important digital services more effective and equitable.

This is a full-time position contingent on contract award by our client, with a defined performance period of one year with two one-year option periods. This role offers you a unique opportunity to make a meaningful impact on a project that aligns with Bixal’s mission of delivering innovative, human-centered solutions. While the role has a fixed duration, we are committed to transparency and collaboration, keeping you informed about contract updates and new opportunities. At Bixal, we support your professional journey, ensuring your experience reflects our inclusive, purpose-driven culture and prepares you for future success.

Compensation

The salary range for this role is $98,000 – $110,000. In the spirit of transparency, most offers tend to land near the midpoint of the range. We make compensation decisions thoughtfully, considering your experience, the skills you bring, and our commitment to internal equity. Fairness and transparency are core to how we operate.

Responsibilities

• Lead content strategy across several interconnected public websites—clarifying each site's audience, purpose, and content scope.
• Develop and maintain a content governance plan, establishing roles, workflows, ownership, and editorial review processes.
• Collaborate closely with UX, design, product, and development teams to integrate content strategy into every phase of the product lifecycle.
• Audit, analyze, and optimize existing content for plain language, accessibility (Section 508), SEO, and overall clarity and usefulness.
• Champion structured content practices and improve content findability across a complex, multi-stakeholder environment.
• Translate complex policy, program, or technical topics into clear, actionable content aligned with audience needs.
• Apply best practices and comply with federal digital standards (e.g., USWDS, 21st Century IDEA, Executive Order 14058).
• Contribute to content-related analytics and reporting to inform priorities and demonstrate impact.
• Other related duties as assigned, trained, and qualified to assume.
  
  

Qualifications

• Bachelor’s Degree, plus at least four (4) years of relevant experience, or an equivalent combination of education and experience.
• Demonstrated success in creating and managing content governance structures.
• Strong writing and editing skills, with expertise in plain language and inclusive, accessible communication.
• Familiarity with Agile, Scrum, or SAFe frameworks, and tools like Jira, Confluence, and Drupal CMS.
• Working knowledge of Section 508 compliance, content performance analytics, and user-centered content design.
• Ability to navigate complex stakeholder environments and drive consensus around content priorities.
• Ability to obtain and maintain a Public Trust clearance.
  
  

Nice To Have Skills And Experience

• Experience working with public sector or mission-driven digital platforms.
• Knowledge of rural, agricultural, or conservation-focused user bases.
• Experience supporting high-impact public services or federally designated High Impact Service Provider (HISP) programs.
• Comfort interpreting and applying federal mandates around digital experience and accessibility.
  
  

How We Support Our Team

• Flex hours
• 401K with matching incentive
• Parental Leave
• Medical/dental/vision benefits
• Flex Spending Account
• Company provided short-term disability and life insurance
• Commuter benefits
• Paid Time Off (PTO)
• 11 Paid holidays
  
  

Our company is committed to providing equal employment opportunities for all individuals and complies with all applicable federal, state, and local anti-discrimination laws. Employment decisions are based on merit, qualifications, and business needs.

We leverage technology, communications, data, and human-centered design to help governments and leading organizations be more efficient, effective, and impactful.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing, Public Relations, and Writing/Editing

• Industries

  Business Consulting and Services

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