Assistant Community Manager Job at FirstService Residential in North Miami
FirstService Residential, North Miami, FL, United States
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Description
Job Overview: As an Assistant Community Association Manger, you’ll be responsible for assisting in the management of properties in accordance with company policies, procedures, and standards. This individual will develop knowledge and skill in the areas of lease administration, income/expense management and administration, physical facilities management, and tenant relations. Your Responsibilities:- Acquires and maintains current knowledge of state regulatory agency statutes and each client’s community’s documents, policies and procedures.
- Assists with the field activities associated with a property or group of properties.
- Oversees the tracking and response to tenant service requests.
- Maintains tenant relation program and regular positive communication with each tenant.
- Performs quarterly property inspections.
- Coordinates insurance requirements for properties and associated vendors.
- Responsible for the development preparation and distribution of tenants’ manuals, emergency procedures and other necessary formalized tenant communication.
- Responsible for the preparation of check runs, capital trackers and funds and all other forms for approval by Community Association Manager.
- Assists in preparation of monthly reports.
- Assists in the development of operating and capital budgets.
- Assumes all other duties and responsibilities as directed by Community Association Manager.
- Establishes and maintain industry contacts and relationships in the property's marketplace through involvement in trade organizations, property management and real estate associations and networking opportunities with vendor outreach and peer groups.
- Creates the culture needed to enhance, promote and execute daily positive interaction among members of the building management team.
- Follows safety procedures and maintains a safe work environment.
- Two (2) years of experience as an on-site manager managing the property or building operations, such as staff and service contracts, preferred.
- Bachelor’s degree in business or related field
- Certified and Licensed by the State of Florida for Community Association Management (CAM) preferred
- Strong working knowledge of customer service principles and practices.
- Ability to read, analyze, and interpret technical procedures, leases, regulations or documents with a similar degree of complexity.
- Strong interpersonal skills.
- Computer literacy: Proficiency and working knowledge of Microsoft Office Applications.
- Physical demands include ability to lift up to 50lbs.
- Standing, sitting, walking and occasional climbing.
- Required to work at a personal computer for extended periods of time.
- Talking on the phone for extended periods of time.
- Ability to detect auditory and/or visual emergency alarms.
- On-call 24/7.
- Ability to work extended/flexible hours and weekends based on project requirements.
- Driving when necessary.
- Ability to respond to emergencies in a timely manner.
- Schedule: Monday-Friday 9:00am – 5:00pm
Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Full-time
Job function
Job function
Marketing and Sales
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