Inflight Content Developer II Job at Alaska Airlines in SeaTac
Alaska Airlines, SeaTac, WA, United States
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The Team
Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you.
Company Alaska Airlines
The Team
Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you.
Role Summary
Role Summary
The Inflight Training Content Developer II is responsible for developing training resources at Alaska Airlines (AS). As an individual contributor, this role focuses on creating Instructor led lesson plans and presentations and eLearning modules for blended learning experiences.
Key Duties
- Develop training content and solutions for front-line workgroups.
- Take on ambiguous challenges to implement learning objectives that train required behaviors to expected levels of competency and/or proficiency.
- Apply industry methodologies to write and revise content deliverables (e.g., eLearning modules, lesson plans, and classroom materials) per approved content plans, ensuring content deliverables adhere to established standards.
- Utilizes multimedia tools and technologies to create engaging and interactive learning experiences.
- Make recommendations on design specifications, storyboards, and simulations.
- Facilitate informal and formal reviews with subject matter experts, stakeholders, and other applicable team members.
- Regularly report on project status and recognize potential problems and promptly report issues to manager.
- Resolve requests for content updates based on identified defects, product enhancements, root cause analysis findings, etc. to help ensure delivery of high-quality products to our internal customers.
- Take initiative to identify new technologies to assist in the continued improvement of content development processes and standards, recommending changes required to match or surpass industry learning standards.
- Utilize the learning management system (LMS) to upload, test, create and edit course structures, archive courses as needed, and communicate with LMS administrator to ensure adherence to best practices.
- With limited direction from Manager, work independently to manage moderately complex projects including timelines, development of content, scripts, video and audio projects, etc.
- Mentor and influence professional development of temporarily assigned employees assisting with training content development.
Required
- 2 years of experience with adult learning principles, eLearning and multimedia development.
- Bachelor’s degree with a focus in learning, curriculum design, education, graphic design/production, communications, or a related discipline, or an additional two years of training/experience in lieu of this degree.
- Experience with multimedia creation and manipulation.
- Experience with one or more eLearning authoring tools such as: Articulate Storyline 360 or Adobe Captivate.
- Possess excellent written, verbal, and presentation skills.
- Possess strong organizational and time management skills, with the ability to maintain and adhere to project and individual schedules with minimal supervision.
- Ability to quickly analyze the impact of development changes on a content development project and adjust workload appropriately.
- Ability to act as a consultant regarding Content Development methodology, standards and practices.
- Ability to create compelling visual designs for in-person or virtual training that is functional and engaging.
- Advanced proficiency with Microsoft Office applications (e.g., Word, Excel, PowerPoint, and Outlook).
- High school diploma or equivalent.
- Minimum age of 18.
- Must be authorized to work in the U.S.
- Knowledge of current training presentation products and emerging technologies for virtually training a remote workforce.
- Experience working with Articulate Storyline 360 and Rise 360.
- Experience in creating simulations, VR training, gamification design, and/or recording screencasts.
- Strong working knowledge of Adobe Photoshop and Premier.
Embody our values to own safety, do the right thing, be caring and kind, and deliver performance.
Salary Range
$78,000-- $99,600 / year
Salary Details
Pay will be based on multiple factors, including and not limited to location, relevant experience/level and skillset while balancing internal equity relative to other Alaska/Hawaiian/Horizon employees. Alaska/Hawaiian/Horizon is committed to fair, unbiased compensation along with competitive benefits in all locations in which we operate.
Note: We don’t typically hire at the top of the range.
Total Rewards
Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.
- Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air
- Comprehensive well-being programs including medical, dental and vision benefits
- Generous 401k match program
- Quarterly and annual bonus plans
- Generous holiday and paid time off
Regulatory Information
Equal Employment Opportunity Policy Statement
It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment.
We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.
We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 (“Section 503”) and the Vietnam Era Veteran’s Readjustment Assistance Act of 1974 (“VEVRAA”).
All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities.
To Implement This Policy, We Will
- Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories;
- Ensure that employment decisions are based only on valid job requirements; and
- Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines, Hawaiian Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories.
Government Contractor & Department of Transportation (DOT) Regulations
Alaska Airlines, Hawaiian Airlines & Horizon Air are regulated by the Department of Transportation (DOT – regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Hawaiian Airlines/Horizon Air and any employment offer will be withdrawn.
Apply by 7:00 PM Pacific Time on
9/1/2025
Apply by 7:00 PM Pacific Time on
Employment Type Full-Time
FLSA Status Exempt
Regular/Temporary Regular
L: \
Seniority level
Seniority level
Entry level
Employment type
Employment type
Full-time
Job function
Job function
Marketing, Public Relations, and Writing/EditingIndustries
Airlines and Aviation
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