Patient Service Representative (2937) - Newport News Job at Tidewater Physicians

Join to apply for the Patient Service Representative (2937) - Newport News role at Tidewater Physicians Multispecialty Group

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Join to apply for the Patient Service Representative (2937) - Newport News role at Tidewater Physicians Multispecialty Group

Tidewater Physicians Multispecialty Group (TPMG) is looking for Qualified Patient Service Representatives for our Newport News locations!

Competitive Pay Starting at $15/ hr!

Major Duties And Responsibilities

• Appointment scheduler on multiple telephone line system.
• Checking in patients for appointments and checking out patients at the end of appointments.
• Greeting and assisting patients and other customers that present to the practice.
• Assure timely delivery of patient services.
• Functions in a multi-disciplinary environment, which requires the application of excellent customer service skills.
• Verifying insurance and General knowledge of Billing.
• Collecting copays and balances.
• Perform other duties as requested by the Office Manager.
  
  

• Knowledge of computer systems and applications. Nextgen experience is a plus.
• Insurance Verification
• Procedure prior authorization preferred
• Knowledge of office equipment.
• Knowledge of medical terminology and office procedures.
• Knowledge of grammar, spelling, and punctuation to type from draft copy, review and edit reports, and correspondence.
• Knowledge of basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately.
• Pays strong attention to detail.
• Excellent customer service skills.
• Ability to work scheduled hours as defined in the job offer.
• Ability to communicate effectively and professionally.
  
  

• COVID 19 Vaccination required
• High school diploma or equivalent required.
• One year of experience in a medical environment is preferred but not required.
  
  

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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