Sales & Marketing Associate

Our Mission StatementHonor Christ through faithful service to seniors and one another.Our CommunityWe have grown from humble beginnings in 1932, from serving 12 residents in one small house in Hagerstown, MD to serving over 2,200 individuals and employing over 1,300 co-workers at five different locations in MD and PA. Our co-workers' dedication, skills, loyalty, and compassion have been the key to Homewood's success. At Homewood, you'll become part of a professional and compassionate team, united by a shared commitment to excellence in care and genuine community connection.What's in it for you?As a valued member of our team, you'll enjoy these exceptional benefits & perks: Paid time off, with an opportunity to cash out each year Assistance for new LPNs/RNs - we pay up to 50% of your student loansShift and weekend differentials But that's not all! Our comprehensive benefits package also includes: Referral bonus of up to $600 Tuition reimbursementHealth, dental, vision, and life insurance optionsRetirement contributionsProfessional licensure reimbursementWant to know more? Visit Homewood Benefits for all the details.Job Summary:The Sales and MarketingAssociate is responsible for promoting and selling independent living units atHomewood Retirement Centers, focusing on maintaining high occupancy levels.This position also includes move-in coordination duties and participation inspecial events, including occasional weekend and evening hours.Essential Functions:Treats all information about residents, theircondition, and family as confidentialComplies with established Corporate and Departmentalpolicies and procedures, maintaining established standards and practicesPromotes and closes sales of independent living unitsto maintain high occupancy levelsAssists with coordinating move-ins and preparing newresidents for their transition into the communityMaintains knowledge of all residency agreements andexecutes contracts with residentsConducts market research and maintains updatedinformation on market trends and competitionEngages with prospects, conducts tours, and explainsthe value and benefits of Homewood's independent living optionsFollows up on sales leads in a timely manner andensures all information is accurately documented in the lead management systemAssists with the planning and execution of marketingevents, open houses, and special events, including occasional evening andweekend workCollaborates with the marketing team to develop andimplement strategies for maintaining high occupancy levelsUnderstands and negotiates resident contractsaccording to Homewood's policies and regulatory requirementsAssists with maintaining all records and informationassociated with marketing and salesPerforms other duties as directed by the supervisorQualifications:Minimum associate degree, bachelor's degreepreferred3 - 5 years of successful sales and marketingexperienceProven experience with contract negotiationand product and service line market researchKnowledge of professional sales and marketingstandards and techniquesProfessional-level writing, verbalcommunication, judgment, and reasoningAbility to execute value selling and understandpricing and product strategiesCompassion, understanding, and empathy forolder adultsAbility to close a sales agreement and guideresidents through the decision-making processStrong organizational, communication, andcustomer service skillsAbility to handle multiple tasks, adjustpriorities, and manage time effectivelyDemonstrated proficiency in Microsoft Officeproduct suite, as well as Welcome Home, Salesforce, or a similar CRM systemConveys a professional image and canrepresent Homewood Retirement Centers wellPhysical Requirements:Working conditions are normal for an office environment. Work requiresextensive work using a computer. This position has physical and mental aspectsof sedentary work in which lifting requirements are minimal. Occasionallyrequired to walk; use hands to manipulate, handle, or operate computers,objects, tools, or controls; and reach with hands and arms. Specific visionabilities required by this job include close vision and the ability to adjustfocus. This role may require occasional travel and participation in evening orweekend events.