AVI Systems Inc. in
AVI Systems Inc. in is hiring: Audio-visual Service Technician in Kansas City
AVI Systems Inc. in, Kansas City, KS, United States, 66115
Audio-visual Service Technician (Finance)
The Field Service Technician will travel to customer sites to provide scheduled maintenance, troubleshooting and repair service of their AV systems.
What You Will Be Doing:
- You would diagnose and resolve technical issues with AV systems, including troubleshooting connectivity
- Provide technical support and training to clients on the operation and functionality of AV equipment
- Perform routine maintenance and inspections of AV Systems to ensure optimal performance and reliability
- Assist in documenting service procedures and service-related activities
- Collaborate with team members to meet project deadlines and deliver high-quality service to clients
What You Bring to Assure Success:
- Previous experience in the service or installation of AV systems
- Strong technical aptitude with the ability to learn new technologies and basic troubleshooting techniques
- Ability to load code and DSP files including Crestron, BIAMP, and Q-SYS
- Ability to work independently, be self-directed and make sound decisions based on customer satisfaction
- Excellent communication skills with a customer service-oriented approach
- Ability and willingness to travel to customer sites
- CTS Certification is preferred, but not required with the right experience. Any other industry related certs or training are also a plus. (Ex: Crestron, Extron, Biamp, QSC, Shure, etc.)